Summary
Overview
Work History
Skills
Certification
Timeline
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Roxanne Massey

Douglasville,GA

Summary

Accomplished Quality Assurance Inspector with a proven track record at Prysmian Group, adept in nonconformance reporting and fostering team efficiency. Expert in utilizing SAP and advancing quality management systems, I have significantly enhanced production processes and driven innovation, demonstrating exceptional planning skills and a commitment to excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Quality Assurance Inspector

Prysmian Group
Lexington, SC
02.2022 - 10.2024
  • Provided support to engineers by setting up cables, connecting devices, testing signals.
  • Conducted tests on cable systems using signal level meters, sweep testing equipment, and other diagnostic tools.
  • Documented all findings during the testing process according to established guidelines.
  • Identified training needs of team members and organized training sessions accordingly.
  • Identified root cause of technical issues and developed solutions.

Production Scheduler

WestRock
Lithia Springs, GA
04.2021 - 02.2022
  • Reviewed production orders to identify and resolve conflicts in scheduling and material availability.
  • Communicated with internal departments to coordinate resources needed for successful scheduling operations.
  • Created reports detailing product manufacturing timelines, costs, labor hours.
  • Compiled data, tracked changes, and created reports in Excel spreadsheets.
  • Implemented Lean Six Sigma methodology across multiple departments in order to reduce waste, increase efficiency, and drive innovation.
  • Identified opportunities for cost savings through efficient use of resources.

Quality Control Lead

Menasha Packaging Company
Lithia Springs, GA
08.2018 - 03.2021
  • Compared product and materials colors, shapes, textures and grades with predetermined templates.
  • Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
  • Trained personnel on proper inspection techniques and procedures for ensuring product quality.
  • Participated in internal reviews and audits of Quality Assurance activities as needed.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
Lancaster, SC
10.2013 - 06.2018
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.

Skills

  • Nonconformance reporting
  • SAP use
  • fiber-optic product expert
  • Advanced planning
  • Manufacturing process experience
  • Demand forecasting
  • Quality management systems
  • Documentation review

Certification

  • Yellow belt Lean Six Sigma

Timeline

Quality Assurance Inspector

Prysmian Group
02.2022 - 10.2024

Production Scheduler

WestRock
04.2021 - 02.2022

Quality Control Lead

Menasha Packaging Company
08.2018 - 03.2021

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
10.2013 - 06.2018
  • Yellow belt Lean Six Sigma

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Roxanne Massey