Summary
Overview
Work History
Education
Skills
Timeline
Experience Highlights
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Roxanne McNeer

Port Saint Lucie,FL

Summary

Detail oriented employee with over 20 years’ experience processing payroll, accounts payable, travel and tax preparation, with a focus in multi-state payrolls. Have strong customer service skills with the ability to maintain inter-department relationships. Experience working with a fast paced, deadline oriented, and multi-tasking environment.

Overview

38
38
years of professional experience

Work History

Payroll Supervisor

TBC Corp
09.2016 - 08.2023
  • Supervised payroll processing ensuring accuracy and compliance with regulations.
  • Streamlined payroll procedures to enhance efficiency and reduce processing time.
  • Mentored junior staff on payroll systems and best practices for data entry.
  • Led initiatives to implement new payroll software, improving reporting capabilities.
  • Investigated payroll discrepancies and implemented solutions to enhance employee satisfaction.
  • Developed training programs for staff on payroll policies and system updates.

Temp

Palm Beach County Fire Rescue
02.2016 - 09.2016
  • Executed implementation of Kronos timekeeping system to optimize workforce management processes.
  • Executed testing of accruals for leave time to ensure compliance with company policies.

Assistant Manager

Clerk & Comptroller Palm Beach County
09.2015 - 01.2016
  • Led cross-functional teams to streamline operations and enhance service delivery.
  • Developed and implemented training programs for new staff, improving onboarding efficiency.
  • Analyzed workflow processes, identifying key areas for improvement and cost savings.
  • Oversaw daily administrative functions, ensuring compliance with legal and regulatory standards.

Payroll Service Specialist

Florida Power & Light
09.2012 - 09.2015
  • Processed payroll accurately for diverse employee groups, ensuring compliance with company policies and regulations.
  • Responded to employee inquiries regarding payroll discrepancies, providing timely resolutions to enhance satisfaction.
  • Assisted in maintaining payroll records, ensuring data integrity and confidentiality across systems.
  • Collaborated with HR to streamline onboarding processes, improving overall efficiency in payroll setup.
  • Conducted audits of payroll transactions, identifying errors and implementing corrective actions proactively.

Payroll Coordinator

Fedsys, Inc.
03.2011 - 06.2012
  • Processed payroll accurately for diverse employee groups, ensuring compliance with company policies and regulations.
  • Responded to employee inquiries regarding payroll discrepancies, providing timely resolutions to enhance satisfaction.
  • Assisted in maintaining payroll records, ensuring data integrity and confidentiality across systems.
  • Collaborated with HR to streamline onboarding processes, improving overall efficiency in payroll setup.
  • Conducted audits of payroll transactions, identifying errors and implementing corrective actions proactively.

Payroll Lead

TBC Corp
10.2008 - 03.2011
  • Processed payroll accurately for diverse employee groups, ensuring compliance with company policies and regulations.
  • Responded to employee inquiries regarding payroll discrepancies, providing timely resolutions to enhance satisfaction.
  • Assisted in maintaining payroll records, ensuring data integrity and confidentiality across systems.
  • Collaborated with HR to streamline onboarding processes, improving overall efficiency in payroll setup.
  • Conducted audits of payroll transactions, identifying errors and implementing corrective actions proactively.

HR Analyst

Alliance Care
09.2006 - 08.2008
  • Responded to employee inquiries regarding payroll discrepancies, providing timely resolutions to enhance satisfaction.
  • Assisted in maintaining payroll records, ensuring data integrity and confidentiality across systems.
  • Collaborated with HR to streamline onboarding processes, improving overall efficiency in payroll setup.
  • Conducted audits of payroll transactions, identifying errors and implementing corrective actions proactively.

Payroll Supervisor

South Florida Water Management District
09.1991 - 09.2006
  • Addressed employee inquiries regarding payroll discrepancies, ensuring prompt resolutions.
  • Managed payroll record maintenance, ensuring data integrity and confidentiality across systems.
  • Collaborated with HR to streamline onboarding processes and improve payroll setup efficiency.
  • Executed comprehensive audits of payroll transactions, identifying discrepancies and implementing corrective measures.
  • Managed processing of all tax records for IRS and state quarterly and annual reports.

Payroll Supervisor

Servico Inc.
04.1985 - 09.1991
  • Addressed employee inquiries regarding payroll discrepancies, ensuring prompt resolutions.
  • Managed payroll record maintenance, ensuring data integrity and confidentiality across systems.
  • Collaborated with HR to streamline onboarding processes and improve payroll setup efficiency.
  • Executed comprehensive audits of payroll transactions, identifying discrepancies and implementing corrective measures.
  • Managed processing of all tax records for IRS and state quarterly and annual reports.

Education

CPP certification - undefined

01.2010

Skills

Customer Service Relations

Systems Implementation

Problem Solving Skills

Training

Tax Reporting/compliance

Garnishments

Accounts Payable

Travel

General Ledger

Excel

Word

Kronos

Timeline

Payroll Supervisor

TBC Corp
09.2016 - 08.2023

Temp

Palm Beach County Fire Rescue
02.2016 - 09.2016

Assistant Manager

Clerk & Comptroller Palm Beach County
09.2015 - 01.2016

Payroll Service Specialist

Florida Power & Light
09.2012 - 09.2015

Payroll Coordinator

Fedsys, Inc.
03.2011 - 06.2012

Payroll Lead

TBC Corp
10.2008 - 03.2011

HR Analyst

Alliance Care
09.2006 - 08.2008

Payroll Supervisor

South Florida Water Management District
09.1991 - 09.2006

Payroll Supervisor

Servico Inc.
04.1985 - 09.1991

CPP certification - undefined

Experience Highlights

  • Supervisory Experience Employee of the Month February 2010 for TBC Corp for Customer Service
  • Produced W-2’s by January 8 for over 1700 Employees
  • Conversion of payroll systems, numerous upgrades as well as system implementations of SAP and Kronos
  • Creating ad hock reports for Human Resources Director, State Census, and Turnover reports
  • Training of timekeepers and management for various payroll systems, and process improvements
  • STax compliance and reporting for state and federal taxes
  • Developed emergency payroll processes
  • Implemented leased payroll process
  • SAP, Deltek, Great Plains, PeopleSoft and Kronos software experience
Roxanne McNeer