Hi, I’m
Roxanne Miller
Office Clerk
Weslaco,United States
Summary
Efficient Office Clerk with commitment to day-to-day streamlining for big-picture success. Expert in Google Software, Microsoft Software, and iOS software use. Distinguished leadership and organization skills with talent for communication. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Office Assistant in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of eSchools software, Raptor Technology and history achieving high data output. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
2
Languages
Work History
Weslaco ISDWeslaco, TX
Office Clerk
11.2022 - Current
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Responded to inquiries from callers seeking information.
- Provided clerical support, addressing routine, and special requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Screened visitors and issued badges to maintain safety and security.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
Weslaco ISDWeslaco, Texas
Instructional Aide
04.2022 - 08.2023
Job overview
- Supported student learning objectives through personalized and small group assistance.
- Provided support during classes, group lessons, and classroom activities.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained safety and security by overseeing students in recess environments.
- Copied, organized and distributed classroom assignments or other paperwork.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Mentored and tutored individual students needing additional help.
Weslaco ISDWeslaco, Texas
Media Aide
08.2022 - 09.2022
Job overview
- Maintained record of all school education material that was delivered.
- Delivered school materials to educational staff.
- Maintained copy machines on campus up to specks.
- Maintained record of all school supplies in the supply room on campus.
Veterans AffairsMcAllen, Texas
Caregiver
03.2013 - 04.2022
Job overview
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored clients' overall health and well-being and noted significant changes.
Payless Shoe SourceBrownsville, Texas
Sales Assistant
08.2008 - 11.2009
Job overview
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
University of PhoenixTempe, AZ
Bachelor of Science from Applied Psychology
05.2001
University of PhoenixTempe, AZ
Associate of Arts from Human Service Management
05.2001
Skills
Performance improvement
Timeline
Office Clerk
Weslaco ISD
11.2022 - Current
Media Aide
Weslaco ISD
08.2022 - 09.2022
Instructional Aide
Weslaco ISD
04.2022 - 08.2023
Caregiver
Veterans Affairs
03.2013 - 04.2022
Sales Assistant
Payless Shoe Source
08.2008 - 11.2009
University of Phoenix
Bachelor of Science from Applied Psychology
05.2001
University of Phoenix
Associate of Arts from Human Service Management
05.2001