Roxanne Perez

• Began with work-trade in exchange for membership; promoted to paid lead role managing schedules, supplies, and handling inquiries for work trade interest
• Assisted in space preparation for special events and reaching out for volunteers
• Assisted in maintaining a welcoming studio environment, ensuring cleanliness and organization.
• Taught multi-level Vinyasa classes at studio, Waikīkī Beach, and hotel partner sites
• Developed original sequences and offered modifications to ensure accessibility for all students
• Provided personalized instruction and feedback, enhancing students' yoga practices.
• Engaged in continuous professional development by attending workshops and training sessions to advance skills.

• Provided knowledgeable and welcoming service to local and international guests in a high-volume setting
• Trained new team members on menu knowledge, POS (Arryved) system, and service standards
• Completed first-level Cicerone Beer Server Certification to enhance product knowledge and guest education
• Maintained calm and clear communication during high-pressure shifts while upholding customer care
• Ensured ongoing compliance with alcohol service laws and sanitation regulations
• Played key role in reopening during COVID-19; supported public health protocols and team resilience
• Developed lasting connections with a multicultural customer base and cultivated an inclusive, welcoming space

• Recruited, screened, and interviewed candidates for administrative and technical roles across Oʻahu
• Provided coaching and communication throughout hiring and onboarding, emphasizing rapport and fit
• Collaborated closely with management to achieve staffing objectives in a competitive labor market
• Developed insight into behavioral assessments, professional goals, and relational work dynamics

• Managed daily operations of the brewpub, ensuring smooth communication between FOH, kitchen, brewery, owners, and vendors
• Supervised, trained, and guided FOH staff; participated in interviewing and onboarding of new employees
• Oversaw scheduling, shift coverage, and performance standards to maintain consistent guest service
• Analyzed sales data and created reports to support business strategy and operational improvements
• Collaborated on promotional events and social media efforts to drive engagement and boost sales
• Developed team communication strategies and staff morale initiatives, particularly during post-COVID reopening
• Ensured guest satisfaction through direct service, issue resolution, and proactive team leadership

• Greeted guests with Monkeypod’s signature aloha spirit and managed reservation flow using OpenTable system
• Handled in-person and phone inquiries regarding dining and retail; assisted with guest concerns and special requests
• Coordinated with FOH, kitchen, and management to ensure smooth guest experience and seating logistics
• Trained new hires in Monkeypod’s values, procedures, and communication style
• Provided support across restaurant operations including phones, financial transactions, and merchandise sales
• Shared detailed knowledge and enthusiasm for menu items and restaurant mission with guests

• Relocated from New Jersey to Hawaiʻi with the intention of establishing a new personal and professional chapter
• Conducted job search and community exploration before securing position at Monkeypod Kitchen April 2014

• Provided supervision and assistance with daily activities for adults with brain injuries and developmental disorders
• Created and implemented goals related to increasing individual independence in residential and community settings
• Followed medical guidelines to administer medications per Individual Program Plans (IPPs) and program requirements
• Instructed and supported individuals in achieving both short-term and long-term goals while promoting autonomy
• Collected and reported behavioral data to inform care adjustments based on evolving needs
• Coordinated and provided transportation to emergency and non-emergency healthcare appointments, community outings, and job sites
• Maintained communication with coworkers, healthcare providers, and family/guardians to ensure continuity of care

Research Assistant | Sep 2011- May 2012 (avg 5 hours/week, appointed position)

• Selected as research assistant to social psychology professor Dara Greenwood
• Assisted in conducting on-campus experiments, facilitated studies in a computer lab setting, and helped collect and analyze results

House Fellow Intern | Aug 2010–Dec 2010 (avg. 5 hrs/week, appointed position)

• Partnered with faculty House Fellows (professors) to design and implement programming that encouraged academic exploration in a residential setting
• Facilitated opportunities for informal advising and intellectual discussion through small group events and workshops
• Served as an academic resource and community liaison, supporting students' adjustment and engagement on campus

House Team Secretary | Aug 2009– May 2010 (avg. 5 hrs/week, elected position)

• Recorded minutes for weekly dorm leadership meetings and facilitated communication with residents
• Collaborated with peers to organize dorm-wide study sessions and two campus-wide events annually
• Supported first-year integration through peer guidance and early orientation training