Roxanne Pipestem
Summary
Experienced with leading teams to achieve organizational goals through effective management and coordination. Utilizes strategic planning and communication to drive team success. Knowledge of conflict resolution and team-building techniques ensures cohesive and productive work environment.
Overview
24
24
years of professional experience
Work History
Group Leader - Donor Floor
CSL Plasma
09.2022 - 05.2023
- Led team in executing operational protocols to ensure compliance with safety and quality standards.
- Mentored staff on best practices for plasma collection and donor care, enhancing overall team performance.
- Streamlined workflow processes, improving efficiency and reducing wait times for donors.
- Fostered a collaborative environment, promoting teamwork and maintaining high morale among staff members.
- Coordinated with cross-functional teams to address challenges and implement solutions.
Group Leader - Donor Floor
CSL Plasma
10.2019 - 09.2022
- Led team in daily operations, ensuring compliance with safety and quality standards.
- Developed training programs for new staff, enhancing onboarding efficiency and knowledge retention.
- Conducted regular performance evaluations, providing constructive feedback to support employee development initiatives.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
Attendant
Express Employment Professionals
12.2018 - 05.2019
- Implemented best practices for customer service, enhancing client satisfaction and retention.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
ACMA/CNA
Featherstone Assisted Living Center
10.2017 - 10.2018
- Assisted nursing staff in monitoring patient health and reporting changes in condition.
- Maintained accurate documentation of patient records, ensuring compliance with regulations.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
ACMA/CNA
Cedar Creek Nursing And Rehabilitation Center
06.2016 - 10.2017
- Delivered individualized patient care by recording vital signs, documenting observations, administering medications and evaluating patient needs.
- Assisted patients with daily living activities, promoting independence and dignity.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Amazon Fulfillment Associate
Amazon
12.2015 - 05.2016
- Operated material handling equipment to efficiently transport products within fulfillment centers.
- Ensured accuracy in order picking and packing processes, minimizing errors.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
ACMA/CNA
Cedar Creek Nursing And Rehabilitation Center
04.2014 - 09.2015
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Upheld infection control and prevention policies across different patient-facing areas.
ACMA/CNA
Legends Assisted Living Center
02.2010 - 08.2010
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted patients with daily living activities, promoting independence and dignity.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
CERTIFIED NURSE AID
Home Health Providers
08.2007 - 01.2010
- Assisted in preparing patients for dialysis treatment, providing education on procedures and protocols.
- Maintained cleanliness and sterilization of equipment following strict infection control guidelines.
- Collaborated with nursing staff to develop individualized care plans based on patient needs.
- Supported continuous learning through participation in professional development workshops and conferences related to renal dialysis technology advancements.
- Ensured patient safety by carefully monitoring vital signs and adjusting dialysis machines as needed during treatments.
- Monitored vital signs, documenting changes to inform healthcare team of patient conditions.
STAFFING COORDINATOR/CMA
Grace Living Centers
09.2002 - 07.2007
- Collaborated with management to identify hiring needs and develop targeted recruitment strategies.
- Coordinated staffing schedules to ensure optimal coverage and compliance with regulatory standards.
- Identified staffing shortages and implemented solutions to maintain operational continuity across departments.
- Led initiatives to improve employee retention through engagement programs and regular communication channels.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
PHLEBOTOMIST
Aventis Bio Services
06.1999 - 08.2001
- Operated and maintained plasma collection equipment to ensure safety and efficiency in the donation process.
- Educated donors on procedures, enhancing donor experience and fostering trust in the plasma donation process.
- Monitored donor health metrics throughout collection, ensuring compliance with safety protocols and minimizing adverse reactions.
- Performed precise plasma collection procedures, ensuring donor comfort and minimizing adverse reactions.
- Collaborated with team members to achieve a clean and organized work environment, promoting efficiency and reducing errors.
Education
Certificate - CNA, CMA & Phlebotomy
CADDO-KIOWA VOCATIONAL CENTER
Fort Cobb, OK01-2000
Skills
- Health and safety procedures
- Staff and Production management
- Teamwork communication and coordination
- Strong work ethic with positive attitude
- Hand-held scanners
- Machine calibration
- Shift leadership with staff and production management
- Verbal and written communication
- Continuous improvement
Timeline
Group Leader - Donor Floor
CSL Plasma
09.2022 - 05.2023
Group Leader - Donor Floor
CSL Plasma
10.2019 - 09.2022
Attendant
Express Employment Professionals
12.2018 - 05.2019
ACMA/CNA
Featherstone Assisted Living Center
10.2017 - 10.2018
ACMA/CNA
Cedar Creek Nursing And Rehabilitation Center
06.2016 - 10.2017
Amazon Fulfillment Associate
Amazon
12.2015 - 05.2016
ACMA/CNA
Cedar Creek Nursing And Rehabilitation Center
04.2014 - 09.2015
ACMA/CNA
Legends Assisted Living Center
02.2010 - 08.2010
CERTIFIED NURSE AID
Home Health Providers
08.2007 - 01.2010
STAFFING COORDINATOR/CMA
Grace Living Centers
09.2002 - 07.2007
PHLEBOTOMIST
Aventis Bio Services
06.1999 - 08.2001
Certificate - CNA, CMA & Phlebotomy
CADDO-KIOWA VOCATIONAL CENTER
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