Roxanne Roberts
Albuquerque
Summary
Dynamic Office Manager with a proven track record at Aspen Dental, adept in office administration and client support. Excelled in maintaining confidentiality, financial record accuracy, and leading teams to enhance performance and retention. Skilled in organizational tasks and human resources, consistently fostering a supportive environment and optimizing operational efficiency.
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
5
5
years of professional experience
Work History
Office Mananger
Aspen Dental
08.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Assistant General Manager
Los Cuates
01.2024 - 08.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Department Supervisor
Lowes Home Improvment
08.2020 - 08.2024
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
Education
GED -
CNM
New Mexico04-2015
Skills
- Client Support
- Office management
- Organizational skills
- Office administration
- Data entry
- Human resources
Timeline
Office Mananger
Aspen Dental
08.2024 - Current
Assistant General Manager
Los Cuates
01.2024 - 08.2024
Department Supervisor
Lowes Home Improvment
08.2020 - 08.2024
GED -
CNM
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