Roxanne Romero
Hooper,UT
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
7
7
years of professional experience
Work History
Dietary Aide
South Ogden Post Acute
South Ogden , Utah
01.2022 - 04.2022
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Family Readiness Group Leader
Army
Anchorage, AK
01.2019 - 02.2020
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Bartender
Black Angus Steak House
Ontario, CA
02.2014 - 08.2016
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Managed cash and bar revenue during special promotions or sporting events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Sales Representative
Eaglelift
Ontario, CA
01.2014 - 01.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Security Officer
STAPLES Center
City of Los Angeles, CA
10.2008 - 07.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Reported irregularities such as fire and safety hazards to maintenance.
Education
No Degree - Nursing
Weber State University
Ogden, UTSkills
- Time Management
- Protective Equipment Knowledge
- Customer Service
- Family Assistance
- E-Mail and Telephone Communication
Timeline
Dietary Aide
South Ogden Post Acute
01.2022 - 04.2022
Family Readiness Group Leader
Army
01.2019 - 02.2020
Bartender
Black Angus Steak House
02.2014 - 08.2016
Sales Representative
Eaglelift
01.2014 - 01.2015
Security Officer
STAPLES Center
10.2008 - 07.2010
No Degree - Nursing
Weber State University
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