Roxanne Roth
St. Cloud,MN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Overnight Caregiver
Marshall County Group Home
07.2024 - 11.2024
- Collaborated with daytime caregivers to ensure consistency in routines and approaches to client care.
- Managed all aspects of nighttime personal care tasks such as bathing, dressing, grooming, and toileting assistance for the comfort of clients while maintaining their dignity.
- Administered medications as prescribed, ensuring proper dosages and timings to maintain optimal health.
- Facilitated smooth transitions between daytime caregivers by relaying pertinent information about the client''s events from the previous night.
- Performed light housekeeping duties after the completion of direct care tasks which contributed towards a hygienic living environment.
Operations Manager
Robinhood Business Services
02.2020 - 07.2024
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Apollo High School
Saint Cloud, MN05-2003
Skills
- Meal preparation
- Team leadership
- Operations management
- Problem-solving
- Staff training
- Planning and implementation
- Project management
- Policies and procedures implementation
- Customer relationship management
- Customer service
- Employee relations and conflict resolution
- Staff management
Timeline
Overnight Caregiver
Marshall County Group Home
07.2024 - 11.2024
Operations Manager
Robinhood Business Services
02.2020 - 07.2024
High School Diploma -
Apollo High School
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