Roxanne Simpson
Ronkonkoma,NY
Summary
Exceptional leader with experience in supervision, guiding and excellent communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate. Confident and relatable. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Boatswain's Mate
US Coast Guard
01.2019 - 08.2022
- Navigated vessel routes and used navigation equipment to verify accuracy of calculations.
- Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
- Planned routes and travel speeds to meet scheduling and delivery goals.
- Took responsibility for ship operations in cases of injury or illness.
- Interviewed and hired crew members and assigned watches or living quarters to crew members.
- Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Managed efficient supply and food replenishment at port stops.
Lifeguard
Mascoutah Public Pool
07.2016 - 08.2019
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Earned Water Safety Instructor certification and managed beachfront safety.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Provided friendly customer service to guests and addressed concerns.
- Trained new lifeguards on safety procedures and protocol.
Sandwich Artist
SUBWAY®Restaurants
12.2016 - 01.2019
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Observed customer purchases in line and differentiated between standard portions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared and presented food in compliance with health and safety guidelines.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Assisted customers in choosing menu items by providing food complementing information.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Monitored inventory and requisitioned low-stock items.
- Greeted guests, promoted specials, and took orders.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Brewed coffee and tea and changed out drink station syrups.
Dog Daycare Attendant
Zany Dogs Boarding And Daycare
09.2018 - 11.2018
- Communicated professionally with pet owners via phone, email, and text.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Trained animals in behavioral compliance or other special routines or commands.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Gave animals proper attention to promote secure environment in owner's absence.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Education
High School Diploma -
Mascoutah High School
Mascoutah, IL09.2018
Skills
- Emergency Situations
- Reading Comprehension
- First Aid and CPR certified
- Confidence Building
- People Skills
- Operate Cash Register
- Mentoring
- Time Management
- Effective Multitasking
- Adaptability and Flexibility
- Critical Thinking
- Veterinary Care
- Microsoft Office
- Materials Ordering
- Critical Thinking
- Veterinary Care
- Microsoft Office
- Materials Ordering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Experience is a hard teacher because she gives the test first, the lesson after.
Vernon Law
Timeline
Boatswain's Mate
US Coast Guard
01.2019 - 08.2022
Dog Daycare Attendant
Zany Dogs Boarding And Daycare
09.2018 - 11.2018
Sandwich Artist
SUBWAY®Restaurants
12.2016 - 01.2019
Lifeguard
Mascoutah Public Pool
07.2016 - 08.2019
High School Diploma -
Mascoutah High School
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