Roxanne Smith

• Maintain high standard of fingerprint quality by adhering to established guidelines and protocols.
• Achieved consistent customer satisfaction with professional demeanor while taking fingerprints for various purposes such as employment screening or licensing applications.
• Contributed to successful case resolutions by ensuring proper chain of custody for all collected fingerprint evidence.
• Reduced error rates through diligent verification and validation of submitted fingerprints against established criteria.
• Ensured compliance with federal, state, and local regulations governing the collection, storage, and dissemination of biometric data.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Perform DOT and NON-DOT drug screening

• Contributed to a positive school culture by actively participating in staff meetings, professional development opportunities, and events promoting inclusivity among special needs students.
• Enhanced safety by conducting thorough pre-trip and post-trip inspections of the school bus.
• Reduced behavioral incidents through consistent enforcement of established rules and clear communication of expectations to students.
• Improved on-time arrival rates by diligently planning efficient routes and managing unforeseen circumstances.
• Supported special needs students by effectively communicating with parents, teachers, and administrators regarding individual requirements.
• Ensured student satisfaction by maintaining a clean, comfortable, and well-organized bus environment.
• Facilitated smooth transitions between home life and school by providing consistent support during pick-up/drop-off times for special needs children.
• Promoted positive relationships with students, fostering an inclusive atmosphere that respected each child''s unique needs.
• Safeguarded student welfare by promptly addressing medical emergencies or other concerns according to established protocols.
• Minimized disruptions to schedules by quickly adapting to route changes and traffic conditions for timely arrivals at destinations.
• Actively engaged with local community resources to stay informed about best practices related to special needs transportation and advocate for student access to services.
• Increased parent satisfaction through regular communication about their child's transportation experience and responsiveness to feedback or concerns raised.
• Maintained compliance with federal and state regulations governing the transportation of special needs students in a school setting.
• Managed challenging situations involving student behavior with patience, empathy, and effective problem-solving skills that prioritized safety for all involved.
• Supervised students during loading, unloading and on bus.
• Identified and reported mechanical problems and safety hazards.
• Completed logbooks, incident reports and other daily paperwork.
• Transporting 18 plus students daily.

• Created and maintained a clean and safe environment for children to thrive in.
• Successfully transitioned children from one activity to another with minimal disruptions in flow.
• Enhanced children's social skills by organizing group activities and encouraging cooperative play.
• Promoted healthy habits by preparing nutritious meals and teaching the importance of physical activity.
• Established consistent routines that promoted independence and responsibility among children.
• Maintained accurate records of each child's developmental milestones, achievements, and areas needing improvement.
• Managed daily schedules for multiple children, ensuring timely completion of tasks and routines.
• Developed strong relationships with parents, maintaining open communication channels for updates on their child's progress.
• Monitored children's activities to verify safety and wellbeing.
• Read stories, sang songs and facilitated creative play.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Assisted in potty training and toilet hygiene.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Provided support and guidance to children in conflict resolution.
• Dispensed snacks and meals to children in accordance with nutritional guidelines.
• Encouraged children's emotional and social development.
• Logged information regarding naps, feedings, and any medications administered.
• Cared for and supervised 6 to 8 children within a home childcare setting.

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
• Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
• Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
• Conducted daily inventory counts and verified accuracy of product levels.
• Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
• Removed all boxes and related trash from sales floor and processed through compactors.

Assisted residents with daily living needs to maintain self-esteem and general wellness.

• Provided emotional support to residents during difficult times, fostering a sense of trust and psychological wellbeing.
• Assisted residents with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
• Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
• Delivered exceptional service by prioritizing residents safety while maintaining confidentiality according to HIPAA guidelines.
• Maintained detailed records of patient progress, ensuring accurate information was readily available for Dept. of Family and Children's Services, Counselors, and Therapists.
• Enhanced residents well-being by providing compassionate and individualized care tailored to their specific needs.
• Monitored and assisted residents through individual service plans.
• Administered medication as directed by physician.
• Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
• Laundered items, changed sheets and made bed to keep residents bedroom clean.
• Recorded status and duties completed in logbooks for management.
• Implement agency approved behavior management techniques.
• Performed routine bed checks 15-20 minutes rounds.
• Inbound and outbound resident intake calls.
• Filing residents files alphabetically.
• Oversee residents' files and close files after residents discharge.