Roxanne Snell
Cortland
Summary
Proven Executive Assistant with a track record of enhancing efficiency and confidentiality at 7 17 Credit Union. Excelled in office management and interpersonal communication, delivering exceptional support to executives. Skilled in Microsoft Office and adept at fostering professional relationships, significantly contributing to streamlined operations and a cohesive team environment.
Overview
35
35
years of professional experience
Work History
Executive Assistant
7 17 Credit Union
03.2003 - Current
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Filed paperwork and organized computer-based information.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Screened personal and business calls and directed to appropriate party.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Shipping Supervisor
Lexington Connector Seals
10.1989 - 03.2003
- Trained new team members on proper and safe use of tools and equipment.
- Inspected loading operations for improvements in efficiency and safety.
- Pulled, verified, and packaged items for shipment.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Managed shipping and receiving activities for company with many orders processed daily.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Supervised shipping team of 10 employees.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Maintained accurate records of team attendance and documented disciplinary actions.
Education
Associate of Applied Science - Business Management
University of Phoenix
Tempe, AZ05-2012
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Customer Service-oriented
- Expense reporting
- Scheduling
- Interpersonal communication
- Professional and mature
- Meeting planning
- Excel spreadsheets
- Document preparation
- Proofreading
- Resourceful
- Phone etiquette
- Software knowledge
- Mail handling
- Report generation
- Microsoft office
- Honest and dependable
- Relationship building
- Documentation and recordkeeping
- Work prioritization
- Calendar and scheduling software
- File maintenance
Timeline
Executive Assistant
7 17 Credit Union
03.2003 - Current
Shipping Supervisor
Lexington Connector Seals
10.1989 - 03.2003
Associate of Applied Science - Business Management
University of Phoenix
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