Roxanne Sposato

St.Catharines,ON

Summary

Accomplished Decore Specialist and Sales Associate at Home Depot, adept in customer relations and expert problem-solving. Streamlined order tracking, enhanced customer satisfaction, and developed innovative design concepts, demonstrating quality assurance and documentation management. Skilled in garment alterations with a strong background in maintaining high cleanliness standards, showcasing flexibility and a results-driven approach.

Overview

years of professional experience

Work History

Decore Specialist /Sales Associate

Home Depot

Burlington , Toronto

11.2007 - Current

Managed project timelines and budgets efficiently, ensuring timely completion of assignments without compromising on quality.
Streamlined internal processes by creating an efficient system for tracking orders, invoices, and deliveries.
Developed and maintained list of short and long-range interior-improvement projects for facility and other programs to identify existing and future needs.
Developed innovative design concepts for both residential and commercial projects, catering to a diverse clientele with varied preferences.
Resolved customer complaints promptly by addressing concerns professionally and offering effective solutions.
Followed all company policies and procedures to deliver quality work.
Enhanced customer satisfaction with timely and accurate issue resolution.

House Cleaner

Agencies

GTA

03.2005 - 09.2011

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.

Seamstress

Own Company.

Toronto

10.1997 - 09.2005

Altered and hemmed [Type] and [Type] garments to create custom-fitted styles.
Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
Measured and cut fabric for garment construction according to customer specifications.

Education

Diploma - Accounting And Finance

Toronto School of Bussiness