Summary
Overview
Work History
Education
Skills
References
Timeline

Roxanne Tracy

Leroy,NY

Summary

To seek a full-time position working with patients. Have a great attitude and have the love for all people. Worked with the elderly for many years, some to the end of their life.

Have been in the restaurant business for 20 plus years working at fast paced restaurants and also experienced in using the POS System.

Overview

21
21
years of professional experience

Work History

Personal Care Assistant

Have a Heart LLC
Alexander, NY
08.2023 - Current
  • Maintain clean, safe, and well-organized patient environment.
  • Provide assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Clean house, run errands, manage laundry
  • Ensure client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assist patients with self-administered medications.

Server

Reminisce Soda Fountain
Caledonia, NY
08.2018 - Current
  • Welcome customers into diner.
  • Serve food and beverages promptly with focus attention to customer needs.
  • Work with POS system to place orders, manage bills, and handle complimentary items.
  • Work in kitchen cooking and cleaning when needed.
  • Have very warm relationships with returning customers.
  • Bus and reset tables to keep dining room and work areas clean.
  • Have Open and Close responsibilities.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Catering Sales Coordinator

Batavia Downs Gaming & Hotel
Batavia, NY
08.2022 - 09.2023
  • Worked with Clients on the phone, email and in person.
  • Coordinated with Clients on what their needs were for an event.
  • Answered Clients on the different banquet rooms, priced out food and rooms.
  • Filled in for the Receptionist when needed.
  • Maintained detailed records of all inquiries, proposals, contracts and payments ensuring accurate reporting and forecasting abilities.

Personal Care Assistant

Johnny's Angels Staffing Agency
Batavia, NY
09.2015 - 09.2021
  • Maintain clean, safe, and well-organized patient environment.
  • Provide assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Clean house, run errands, manage laundry
  • Ensure client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assist patients with self-administered medications.

Waitress

Rack Shack BBQ LLC
Batavia, NY
01.2014 - 03.2015

Served food and beverages

Pizza Maker

End of the Road
Batavia, NY
02.2013 - 03.2014
  • Pizza Maker
  • Cook

Lead Server

Travel Centers of America
Batavia, NY
02.2010 - 02.2013
  • Waitress
  • Cook
  • Lead Server

Waitress

Miss Batavia Diner
Batavia, NY
12.2009 - 12.2010
  • Waited on Tables

Assistant Manager

Arrowhawk Smoke Shop
Bason, NY
12.2007 - 09.2009
  • Waited on Customers
  • Stocked Shelves
  • Opened and Closed Duties

Server

Denny's
Batavia, NY
12.2003 - 07.2007
  • Served customers at a very busy restaurant
  • Hosted
  • Cooked

Education

Restaurant Management

Genesee Community College, Batavia, NY
06.2008

High School Diploma -

Oakfield-Alabama High School, Oakfield, NY
06.2005

Earned a Regent Diploma

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • High-volume dining

References

References on Request

Timeline

Personal Care Assistant - Have a Heart LLC
08.2023 - Current
Catering Sales Coordinator - Batavia Downs Gaming & Hotel
08.2022 - 09.2023
Server - Reminisce Soda Fountain
08.2018 - Current
Personal Care Assistant - Johnny's Angels Staffing Agency
09.2015 - 09.2021
Waitress - Rack Shack BBQ LLC
01.2014 - 03.2015
Pizza Maker - End of the Road
02.2013 - 03.2014
Lead Server - Travel Centers of America
02.2010 - 02.2013
Waitress - Miss Batavia Diner
12.2009 - 12.2010
Assistant Manager - Arrowhawk Smoke Shop
12.2007 - 09.2009
Server - Denny's
12.2003 - 07.2007
Genesee Community College - , Restaurant Management
Oakfield-Alabama High School - High School Diploma,
Roxanne Tracy