ROXANNE VALDEZ
Sanger,CA
Summary
Accomplished Business Administrator with over 10 years of diverse experience in project and program management. Recognized for exceptional attention to detail and strong communication skills, consistently achieving successful project integration and delivery. Expertise in defining and controlling project scope while effectively managing and building cross-functional teams to meet and exceed objectives. Proven track record of driving results through strategic planning and execution in dynamic environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Home Health Agency Administrator
Four Corner Health LLC
01.2018 - 01.2024
- Skillfully developed departmental goals, objectives, performance standards, policies, and procedures.
- Organized the department per administrative guidelines to provide specified nursing services to meet legal, organizational, and medical staff guidelines per regulatory requirements.
- Led planning and achievement of goals and objectives consistent with the agency’s mission.
- Recruited, hired, trained, and coached new employees.
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
- Established and oversaw the implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
- Developed and achieved financial and growth goals.
- Achieved high staff morale and retention through effective communication.
- Case Management: I worked with families to assess the needs of the clients/patients.
- Conducted home visits and home safety assessments.
- Created individual plans for each client/patient based on their immediate needs.
- Documented all case loads and followed up with their nurses and doctors to adjust any changes to health or medication plan.
- 7 plus years of administrative experience.
- Completed bi-weekly payroll for 80 plus employees.
District Sales Manager
Avon Products, Inc
01.2005 - 01.2015
- Duties consist of managing representatives in my assigned district; responsibilities include training and developing over 550 representatives, increasing district sales growth, reducing Bad Debt by targeted percentages, prospecting new representatives and customers, training representatives via meetings, interviews, and conferences, developing leaders and their teams by shadowing, modeling, training, and providing motivational speakers; teaching and coaching processes to maximize productivity to sustain and increase business growth, organizing quarterly marketing and product launch events, and developing strategic marketing events to enhance the success of targeted/sales driven products
Case Manager
Big Brothers Big Sisters
01.2003 - 01.2005
- Duties consisted of case management, including responsibilities such as networking to build relationships within the community, fundraising to increase the program's functions, and developing partnerships with local area businesses to secure donations for related programs.
- I had partnered the adults and the children based on their interests, personalities, and the needs of the child.
Education
Bachelor of Arts - Social Work
California State University
Fresno, CASkills
- Marketing
- Networking
- Fundraising
- Job Fair Events
- Community Interaction
- Empowerment
- Individual/Group Interviews
- Motivational Development
- Confidence Building/Development
- Personal Growth Development
- Life Skills Coaching
- Career Enhancement Guidance
- Orientations
- Workshop Instruction
- Group Presentations to Organizations and Businesses
- Business Development
- File Maintenance
- Database Update
- Organizational leadership
- Identifying risks
- Conflict resolution
- Team collaboration
- Schedule management
- Managing multiple priorities
- Team development
- Effective communication
Certification
- Drug/Alcohol Counseling
- Rape Counseling
- Latin Studies
Timeline
Home Health Agency Administrator
Four Corner Health LLC
01.2018 - 01.2024
District Sales Manager
Avon Products, Inc
01.2005 - 01.2015
Case Manager
Big Brothers Big Sisters
01.2003 - 01.2005
Bachelor of Arts - Social Work
California State University
References
Available upon request.
Community Volunteer
Eaton Elementary School, PFC President, Fresno, CA, 2014- 2018. Working with families and children at the school to ensure community collaboration.
Cornerstone Church feeds the homeless and helps with showers for hope.
Participated in outreach for retirement homes to assist individuals with companionship and participate in their game nights as support.
Sanger High FFA, I volunteered at fundraising events, helped with students at the farm, and helped organize students with team building.