Roxanne Vasquez
Huntsville,AL
Summary
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Overview
7
7
years of professional experience
Work History
Inbound/Outbound Clerk
Omni Transloading & Logistics
Miami, FL
01.2021 - 08.2023
- Managed the coordination of transloading operations. Overseeing tracking, inbound distribution, and documentation.
- Maintained accuracy in processing customer pick orders, labeling incoming products, creating Bills of Lading for dispatch, and generating quality reports.
- Optimized shipping of goods through frequent high-volume phone and email correspondence to develop and maintain strong relationships with vendors, inspectors, carriers, and customers.
- Regular stock checks to identify discrepancies between physical stock levels and computer-generated reports.
- Implemented efficient strategies for seamless operation of numerous computer applications simultaneously
Inbound/Outbound Customer Service Representative
American Consolidated and Logistics
Miami, FL
11.2017 - 01.2021
- Ability to efficiently navigate computer systems to provide appropriate responses in emails and to callers.
- Created various types of documentation, including but not limited to Pick Tickets, Labels, and BOL's.
- Demonstrated agriculture knowledge by successfully coordinating fumigation requests, overseeing USDA/FDA inspections, and efficiently managing product repacking schedules.
Cashier/Host
CVICHE105
Miami, FL
11.2016 - 11.2017
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Skills
- Knowledge in Road, Rail, Air & Vessel Shipping & Receiving
- Customer Relationship Management, Administrative Support, High Call
- Inventory Control, Bookkeeping, Excel, Telephone/Email Etiquette
- Proficient in various supple chain softwares (Famous, Magaya, SAP, Royal4, Candese, Sappi, etc)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Inbound/Outbound Clerk
Omni Transloading & Logistics
01.2021 - 08.2023
Inbound/Outbound Customer Service Representative
American Consolidated and Logistics
11.2017 - 01.2021
Cashier/Host
CVICHE105
11.2016 - 11.2017
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