ROXANNE WHITE-WILLIAMS
Lexington Park,USA
Summary
Resourceful Quality Assurance Engineer well-versed in producing strong test cases and scripts for manual and automated testing. Skillful in training quality assurance staff, evaluating performance and improving procedures. Team-oriented and results-focused polished in helping developers spot and resolve issues.
Overview
35
35
years of professional experience
Work History
Quality Assurance Engineer
Lockheed Martin
Lexington Park, Maryland
11.2022 - 02.2025
- Serve as the facility Quality Assurance Engineer, ensuring adherence to AS9100 industry standards, relevant regulations, best practices, and company requirements throughout all project phases.
- Perform comprehensive inspections of electrical components and systems to verify compliance with specifications and established quality standards.
- Inspect printed wire boards, components, and solder applications in alignment with IPC-J-STD requirements.
- Collaborate with engineering and manufacturing teams to proactively identify and resolve quality concerns at early stages of product development.
- Conduct inspections of minor machined and fabricated parts according to MIL-l-HDBK-454 standards.
- Document PMA274 equipment test inspection results using Automated Test Rack software.
- Carry out material receipt inspections based on LM engineering drawings provided to vendors and inspect cable wire harnesses for proper fabrication and installation.
- Create and issue Nonconforming Material Reports for any product defects or nonconformities identified.
- Schedule and conduct monthly internal AS9100 audits.
- Coordinate and approve annual functional area policy reviews, incorporating process improvements when necessary.
- Review and authorize mechanical and electrical engineering drawings within the electronic Vault system.
- Participate in root cause analysis efforts and corrective action planning related to nonconformance events and product defects.
- Issue corrective actions in response to internal process deviations and product nonconformities.
- Issue supplier corrective action requests for products that do not meet Purchase Order quality codes or design requirements.
- Use the AMS900k checklist for internal surveillance, documenting findings and conducting root cause analysis.
- Record inspection results, maintain quality records, and prepare reports.
- Present facility and product quality metrics to senior leadership.
- Ensure equipment and tools are within calibration dates; notify the coordinator if calibration is needed.
- Test workbenches and mats for ESD compliance with calibrated testers.
- Review and approve production travelers before tasking.
- Perform FOD checks throughout receipt and assembly processes.
Tri County Job Source
Lexington Park, Maryland
06.2021 - 10.2022
- Conducted internal records audits for quality assurance, ensuring client files complied with state, local, and federal requirements under ARPA regulations.
- Processed accounts payable transactions for vendors supporting ARPA program participants pursuing educational certification and degree completion and scheduled additional payments for participants receiving income deficit assistance.
Records Validation Admin
Southern Maryland Health Department
Leonardtown, Maryland
02.2021 - 06.2021
- Conducted Covid check-ins, maintained electronic records, scheduled appointments, and provided community safety education.
Quality Assurance Auditor
Smartronix
Hollywood, Maryland
08.2020 - 02.2021
- Audited program documents per established procedures.
- Monitored and reported monthly process improvements.
- Reviewed and suggested updates with process owners.
- Tracked corrective action progress to closure.
- Presented monthly metrics and CAR status to leadership.
Quality Assurance Representative
Pinnacle Technologies
Greenbelt, Maryland
01.2018 - 06.2020
- Developed internal compliance procedures for finance tasks, created corporate Quality Management Procedures, and handled Procurement and Supply.
- Inspected incoming and outgoing vendor products for communication system installations, designed test procedures to verify results, managed a receiving database and traceability tags, maintained customer sign-off sheets, and audited vendors on delivery timeliness and invoice closure.
Quality Representative
Ausley Associates
Lexington Park, Maryland
02.2018 - 07.2019
- Conducted internal audits to ensure compliance with ISO standards as well as corporate policies and procedures.
- Established departmental milestones aimed at achieving ongoing process improvements within Human Resources, Finance, and Contracts.
Quality Assurance Manager
BAE Systems
Lexington Park, MD
08.1990 - 11.2016
- Facilitated ISO 9001 and AS9100 internal audit activities.
- Developed process and product audit checklists and schedules for three facilities.
- Performed compliance audits of facility work group processes, forms, and adherence to internal management system operating procedures (MSOP) and program certifications.
- Maintained required ISO records, updated and revised quality plans and procedures to align with changing requirements.
- Monitored and analyzed work group metrics for compliance with performance standards, delivery schedules, inspections, progress reports, staff evaluations, and weekly time recording.
- Identified systemic performance issues through root cause analysis and implemented corrective actions to address, clarify nonconformance issues, and recommend solutions.
- Provided weekly, monthly, and yearly status metrics to project managers on work group tasks, including cost, engineering change orders (ECO), product defects, tool verification, work order status, discrepancies, on-time delivery, production problem reports (PPR), discrepant material reports (DMR), corrective and preventative action reports (CAR/PAR), test procedure verification, and acceptance quality level (AQL) inspection reports for production and vendor-supplied fabricated metal work, as well as PO/PR approvals.
- Utilized various charts and yearly PowerPoint presentations for manager meetings.
- Approved purchase order material inspections at specified cost points.
- Ensured calibrated tools and test equipment required for use were within scheduled calibration periods, both quarterly and yearly.
- Researched firm fixed prices for performance tools.
- Coordinated with receiving to resolve quantity and item discrepancies upon receipt; verified data packages included quotes, technical specifications, drawings, and statements of work.
- Supported adaptation of the collateral duty program (CDI) for facility work groups and QAR.
- Participated in weekly integrated project team (IPT) kick-off meetings.
- Led Quality Assurance team members in support of NAVAIR SCR developing contractor support strategies for Remote Radio Secure Voice System (RRSVS), Ground Mobile Vehicles (GMV), TACP, NSCV, TOC Trailer, Sprinter Vans, ADVON Trucks, and MRAP.
Education
ANSI-J-STD610/620 Soldering, Cable Assembly, and Circuit Board Re-certification Training -
01.2023
Internal Auditing Certification -
ASQ
01.2011
Bachelor of Business Administration (BBA) - Accounting and Finance Concentration
08.2009
Associate of Arts in Business Administration (AABA) -
American InterContinental University
03.2007
Fiber Optics Training -
01.2000
10 Hour OSHA Training -
Foreign Object Damage (FOD) Training -
MIL-STD-2000 'W' Inspector Category 'R' Certification -
BAE Systems
SharePoint, Access, and MS Office (Word, Excel, PowerPoint) -
Timeline
Quality Assurance Engineer
Lockheed Martin
11.2022 - 02.2025
Tri County Job Source
06.2021 - 10.2022
Records Validation Admin
Southern Maryland Health Department
02.2021 - 06.2021
Quality Assurance Auditor
Smartronix
08.2020 - 02.2021
Quality Representative
Ausley Associates
02.2018 - 07.2019
Quality Assurance Representative
Pinnacle Technologies
01.2018 - 06.2020
Quality Assurance Manager
BAE Systems
08.1990 - 11.2016
ANSI-J-STD610/620 Soldering, Cable Assembly, and Circuit Board Re-certification Training -
Internal Auditing Certification -
ASQ
Bachelor of Business Administration (BBA) - Accounting and Finance Concentration
Associate of Arts in Business Administration (AABA) -
American InterContinental University
Fiber Optics Training -
10 Hour OSHA Training -
Foreign Object Damage (FOD) Training -
MIL-STD-2000 'W' Inspector Category 'R' Certification -
BAE Systems
SharePoint, Access, and MS Office (Word, Excel, PowerPoint) -
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