Roxanne M. Perry-White
Antioch,CA
Summary
Seasoned professional with result-oriented success in telecommunications for highly competitive, diversified departments. Extensive hands-on technical and customer service/support experience. Experienced in Software Development Lifecycle (SDLC); and well versed in the Project Management Institute Methodologies; Disaster Recovery planning for Applications, Databases and Business Continuity Planning.
Overview
10
10
years of professional experience
Work History
Project Manager/Business Manager/Business Analyst
Architecture, AT&T
Alpharetta, GA
04.2007 - 03.2009
- Established online configuration knowledge base to support functionality by developing robust system application overview.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Researched and compiled tailored monthly analytics and reports for senior management with Internal Application called Prism.
- Provided Weekly Status Reports to Business Owners and Development of various stages of projects Software Development Cycle.
- Hosted and scheduled Meetings in person as well as Conference Calls, and took Minutes of those meetings and disseminated to team.
- Ordered and Managed Hardware needed to for G4 Network to support the First Iphone in 2007.
- Collaborated with departments to respond to questions and concerns regarding project details.
- Works with Client Organizations to gather user requirements and formulate project definition, develop alternative solutions to business/system proposals and development feasibility studies.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Responsible for working on implementation of Company Business Strategies as well as IT related business process consulting.
- Also responsible for integration of IT solutions into business process designs and may work on development of test cases that match User Requirements. May also include assisting in design and implementation of streamlined Business Process Solutions.
Business Consultant/Internal Consultant
ATT
Alpharetta, GA
07.2005 - 04.2007
- Manage Quarterly Budget Funding (in the millions/billions) to ensure that funding is in place to support new project and infrastructure request.
- Submit New Project Requests – manage and troubleshoot any issues and questions regarding funding and deliverables.
- Submit Purchase Requests for hardware, software, storage, professional services and contractors.
- Managed more than 20 client business projects in 2007-2008
Project Manager II
Z-Tel Communications, Inc
Atlanta, GA
08.2000 - 09.2004
- Collaborated with Business Owners and Project Management Team in development efforts to implement conversion of customer base to VOIP and UNE-L platforms
- Directed multiple software projects simultaneously, which included different business owners as well as technical resources
- Project administered Implementation of Operations Technical Network Services, network trials and system enhancements
- Controlled Development of projects which were projected to save company millions in monthly revenue
- Coordinate Systems Integration and Issues with Third Party Software vendor Telutions for new product enhancements for Operations Support Systems (OSS) through Software Development Lifecycle (SDLC)
- Systemized OSS Integration and issues with Internal Enhanced Services Software Applications for new product lines
- Regulated relationship with Wholesale Partners to advise and coordinate deployments of new product/enhancement releases
- Maintained relationship with Internal Business Owners to advise and coordinate deployments of new product/enhancement releases
- Coordinated testing efforts with QA and Business Owners to test releases in their environments
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
Business Analyst
Albion International, Inc
Atlanta, GA
08.1999 - 08.2000
- Constructed Project design in creation, development and training of Telecommunications software to automate pre and/or post implementation processing of orders via and Electronic Data Interface (EDI)
- Reviewed order specifications per Inter Exchange Local Carrier (ILEC) and worked with Developers to identify proper fields for order submission
- Interpreted Business Requirements for users to process orders for all activity types using EDI Interface
- Trained users on application, once purchased Albion's interface
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Business Analyst/Senior Administrator-Provisioner
GTE Communications, Corp
Alpharetta, GA
08.1998 - 08.1999
- Performed circuit design for carrier access facilities and maintained records database
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Exceeded annual net write-off target by $[Amount] with delivery of $[Amo in recoverie
Education
Completed 40 Hours PMTI Fast-Forward PMP Exam Prep Course Fundamentals of Successful Project Management Z-Tel Project Management/GLM Certification Certification of Completion of Telestrategies Conference on Understanding Telecommunication Technologies Time Management Seven Habits Certificate of Completion of MCI's Initial Customer Service Training -
AT&T Bronze Certifications for WUP, Project Management, Business Analysis and Sox Compliancy - undefined
2007
Skills
- Middleware (CAM, CSI, ATLAS)
- Single Sign-on Authentication Applications (employees and subscribers)
- LDAP and Relational databases
- Peoplesoft
- MyPrism
- Microsoft Server
- Clearcase
- Documentum
- Test Director 72 and 76
- Electronic Data Interfacea (EDI)
- Windows XP, Windows NT 40, MS Office 2000-2007, Microsoft Project, Visio, Outlook and Excel
- Wireless Unified Process (WUP)
Timeline
Project Manager/Business Manager/Business Analyst
Architecture, AT&T
04.2007 - 03.2009
Business Consultant/Internal Consultant
ATT
07.2005 - 04.2007
Project Manager II
Z-Tel Communications, Inc
08.2000 - 09.2004
Business Analyst
Albion International, Inc
08.1999 - 08.2000
Business Analyst/Senior Administrator-Provisioner
GTE Communications, Corp
08.1998 - 08.1999
Completed 40 Hours PMTI Fast-Forward PMP Exam Prep Course Fundamentals of Successful Project Management Z-Tel Project Management/GLM Certification Certification of Completion of Telestrategies Conference on Understanding Telecommunication Technologies Time Management Seven Habits Certificate of Completion of MCI's Initial Customer Service Training -
AT&T Bronze Certifications for WUP, Project Management, Business Analysis and Sox Compliancy - undefined
Similar Profiles
Atacan AkgünAtacan Akgün
Assistant Professor at Erciyes University Faculty of Architecture Department of ArchitectureAssistant Professor at Erciyes University Faculty of Architecture Department of Architecture
Mahmoud GhoneemMahmoud Ghoneem
Associate Professor at King Saud University, college of Architecture and Planning, Architecture and Building sciences Dep.Associate Professor at King Saud University, college of Architecture and Planning, Architecture and Building sciences Dep.
Eldon MontagueEldon Montague
Sustainability Specialist at Rethink Architecture & ZERO ArchitectureSustainability Specialist at Rethink Architecture & ZERO Architecture
Fatima CervantesFatima Cervantes
Community Child Care Worker at AspirantCommunity Child Care Worker at Aspirant
Jena CabreraJena Cabrera
Teacher at Antioch Unified School DistrictTeacher at Antioch Unified School District