RoxeAnne Long
West Plains,MO
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of post-secondary education
29
29
years of professional experience
Work History
T-k volunteere
Spreckles Elementary
Spreckels, California
09.2024 - Current
- Supported teachers in classroom management and facilitated student engagement activities to enhance learning environment.
- Organized educational materials and resources for various subjects and projects.
- Provided individual attention to students during learning activities to foster academic growth and confidence.
- Developed and enforced safety protocols during school events during school events and daily activities.
Grocery Bagger
Stater Brothers
Ramona, California
08.2021 - 03.2022
- Bagged groceries to ensure quick customer checkout. efficiently for customers at Stater Brothers.
- Assisted customers in locating items throughout the store.
- Maintained cleanliness and organization of the bagging area.
- Supported team members during busy periods to enhance service speed.
Housekeeping Aide
Westmont of Fresno
Fresno, California
01.2020 - 05.2020
- Maintained cleanliness in resident rooms and common areas daily.
- Assisted with laundry services, ensuring timely washing and folding of linens.
- Collaborated with team members to organize cleaning supplies effectively.
- Provided support during special events by setting up and cleaning venues.
- Engaged positively with residents, promoting a welcoming atmosphere.
- Assisted guests with any special requests related to housekeeping services.
Waitress
Shaver Lake Pub & Grub
Shaver Lake, California
02.2018 - 01.2020
- Provided excellent customer service to ensure a positive dining experience.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and balanced cash register at end of shifts.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members during heavy customer traffic.
Customer Service Representative
Aetna
Fresno, CA
10.2008 - 08.2016
- Resolved customer inquiries through phone, email, and chat support.
- Managed sensitive member information in compliance with privacy regulations.
- Collaborated with team members to improve service delivery processes.
- Educated clients on health plan benefits and services offered by Aetna.
Medical Receptionist/Back Office Medical Assistant
Peachwood Medical Group
Fresno, CA
01.2006 - 10.2008
- Welcomed patients and managed front desk operations at Peachwood Medical Group.
- Scheduled appointments and maintained the physician's calendar efficiently.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Smoking cessation teacher
Kaiser Permanente
Fresno, CA
05.1999 - 10.2008
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom activities to promote student participation and collaboration.
- Implemented assessment tools to evaluate student learning and progress.
- Integrated technology into lessons to improve student engagement and understanding.
- Maintained a positive classroom environment fostering respect and inclusion.
Home Care Provider
Gap Ministry
Fresno, CA
12.2003 - 05.2005
- Provided compassionate care and support to clients in their homes.
- Assisted clients with daily living activities and personal hygiene tasks.
- Administered medications and monitored health conditions regularly.
- Communicated effectively with families regarding client needs and progress.
- Coordinated transportation for clients to medical appointments and social activities.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed care plan and directions to administer medications.
- Assisted clients with mobility issues by using appropriate transfer techniques.
Medical Assistant
Table Mountain Medical
Friant, California
11.1997 - 11.1999
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted physicians during patient examinations and procedures.
- Administered injections and medications as directed by physicians.
- Recorded patient histories and vital signs accurately.
- Managed appointment scheduling and patient follow-ups effectively.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
EKG Tech
Fresno Training Institute
01.1999 - 09.1999
Medical Manager
Clovis Adult School
01.1996 - 09.1996
Clerk Typist & General Office
Fresno Adult School
02.1995 - 09.1995
Fresno High School
Fresno, CASkills
- Classroom management
- Educational organization
- Safety protocol implementation
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Cash handling
- Food distribution
- Adaptability and dependability
- Schedule flexibility
- Empathy and patience
- Positive attitude
- Professionalism
References
References available upon request.
Timeline
T-k volunteere
Spreckles Elementary
09.2024 - Current
Grocery Bagger
Stater Brothers
08.2021 - 03.2022
Housekeeping Aide
Westmont of Fresno
01.2020 - 05.2020
Waitress
Shaver Lake Pub & Grub
02.2018 - 01.2020
Customer Service Representative
Aetna
10.2008 - 08.2016
Medical Receptionist/Back Office Medical Assistant
Peachwood Medical Group
01.2006 - 10.2008
Home Care Provider
Gap Ministry
12.2003 - 05.2005
Smoking cessation teacher
Kaiser Permanente
05.1999 - 10.2008
EKG Tech
Fresno Training Institute
01.1999 - 09.1999
Medical Assistant
Table Mountain Medical
11.1997 - 11.1999
Medical Manager
Clovis Adult School
01.1996 - 09.1996
Clerk Typist & General Office
Fresno Adult School
02.1995 - 09.1995
Fresno High School