Roxie Anderson
Accounts Payable Supervisor
Hamlin,ME
Summary
With 8 years of experience in the Department of Accounting and Finance, I excel as a seasoned Supervisor. Overseeing a team of 14 accounting technicians, my focus is on ensuring accurate and timely completion of financial reports. I successfully implement and maintain internal controls, collaborating with senior management on strategic financial plans and providing training to enhance the team's skills. Through dedication to strict accounting procedures and regulations, combined with leadership qualities, I achieve reduced employee turnover and a successful audit with no outstanding issues. Proficient in Microsoft Office, conflict resolution, and strategic planning, my commitment to excellence makes me an asset to any organization seeking exceptional leadership in financial management and accounting operations. Prioritizing open communication and fostering a positive working environment, I facilitate issue resolution and prevent recurrence. My unwavering commitment to adhering strictly to all state and federal accounting procedures and regulations is paramount. This includes providing comprehensive training to team members and emphasizing the importance of accurate procedure adherence for reliability, accuracy, and full compliance with all applicable regulations.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Accounts Payable Supervisor
DEPARTMENT OF ACCOUNTING AND FINANCE
10.2022 - Current
- Managed a team of 14 accounting technicians to ensure accurate and timely completion of financial reports
- Covered for various teams as acting Supervisor when their supervisor was out
- Oversaw several teams during devolution exercises
- Implemented and maintained internal controls to ensure compliance with financial regulations and company policies
- Developed and delivered training sessions to new team members on department procedures, ensuring a seamless transition into their roles
- Coordinated with auditors during annual audits, providing necessary information to ensure a timely completion of the audit process
- Trained and supported new hires to educate on process flow and interdepartmental procedures
- Provided training and mentorship to accounting technicians to enhance their skills and professional development
- Served as the point of contact for escalated customer service issues and identified solutions to maintain service level goals and ensure customer satisfaction
- Provided upper management with statistical performance reports and plans
- Prepared status/goal reports weekly, monthly
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members
- Monitored employee productivity levels on a regular basis to identify areas of improvement
- Provided guidance and direction to my team regarding job duties and responsibilities
- Established and enforced clear goals to keep employees working collaboratively
- Identified and corrected performance and personnel issues to reduce impact to business operations
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues
- Analyzed and reported on key performance metrics, identifying areas for improvement and providing recommendations to management
- Collaborated with other departments to identify and resolve problems, resulting in improved inter-departmental communication
- Monitored and evaluated employee performance, providing feedback and coaching to ensure job expectations were met
- Supervised a team of 14 employees, ensuring that tasks were completed in a timely and accurate manner
- Ensured compliance with company policies and procedures, resulting in a successful audit with no outstanding issues
- Reduced employee turnover by creating a positive work environment and promptly addressing employee concerns
- Optimized resource allocation through strategic planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules
- Developed strong relationships with key customers to tailor services to their requirements
- Facilitated cross-functional collaboration between finance, purchasing, operations departments to resolve issues impacting cash flow or vendor relations
- Reached out to vendors and customers to verify information and follow up on client issues.
- Developed and delivered training sessions to new team members on department procedures, ensuring a seamless transition into their roles.
- Facilitated interagency coordination meetings to foster collaboration and information sharing among key stakeholders.
- Expedited resource allocation during critical incidents through effective utilization of inventory tracking systems.
Accounts Payable LEAD ACCOUNTING TECHNICIAN
DEPARTMENT OF ACCOUNTING AND FINANCE
08.2019 - 09.2022
- Accurately tracked, verified, and approved accounts payable
- Invoices and total balances into financial software, conducting monthly balance sheet reviews to reconcile variances
- Tracked expenses, entered invoices, and receiving reports into deams and legacy while reconciling monthly bank accounts to verify accuracy
- Prepared monthly journal entries and reconciled general ledger accounts
- Assisted in the preparation of financial statements and reports
- Assessed data and information to check entries, calculations, and billing codes for accuracy
- Coded invoices and other records to maintain organized and accurate records
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
- Mitigated financial discrepancies by preparing reconciliations and reviewing accounting records for accuracy
- Investigated and reconciled issues and discrepancies in automated accounting system
- Researched and resolved collections disputes to maintain customer relationships
- Answered office phone calls and emails to direct customers and answer questions
- Verified vendor accounts by reviewing documentation, rectifying issues, and contacting account holders
- Reviewed vendor invoices and expense reports, identifying discrepancies
- Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts, and reports
- Processed journal entries
- Managed Daily Workload
- Provided accurate and vital information to management provided guidance to the team
- Assisted supervisor with tasks such as reports
- Maintained open communication with the team to promote a positive working environment
- Worked with other DFAS sites to assist in training and performing duties
- Worked within DFAS Limestone with different sections to ensure customer satisfaction
- Assisted with obligations and customer inquiries during FYE in the Command Post
- Processed manual payments as well as calculated interest penalties, verified contract information such as prompt payment act terms, vendor code, remit information, payment method, and lines of accounting and dollar amounts before inputting the invoices into the pay system
- Reviewed payment vouchers and corrected errors
- Coded invoices and other records to maintain organized and accurate records
- Researched and resolved collections disputes to maintain customer relationships
- Reviewed, analyzed, and corrected accounting entries and documents to ensure accuracy of financial records
- Processed customer payments accurately and timely in accordance with established procedures
- Identified opportunities for improvement in current processes, proposed solutions to management team as needed
- Trained inexperienced staff members on various accounting functions and procedures within the department
- Resolved billing issues in an efficient manner while maintaining excellent customer service standards
- Performed research into complex transactions as needed
- Managed day to day accounting operations such as processing invoices, vendor payments
- Performed special projects or tasks assigned by supervisor or other senior personnel as requested
- Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues
- Recorded debit, credit and account transactions in computer spreadsheets and databases
- Performed financial calculations for amounts due, interest charges and balances
- Collaborated with internal departments to promptly address discrepancies in invoices, purchase orders, or receiving documents, preventing delays in payment processing
- Effectively managed team workload by prioritizing tasks to ensure timely completion of assignments
- Provided training to new team members on accounts payable procedures, fostering a culture of teamwork within the department
- Worked within DFAS Limestone with different sections to assist in training and performing duties, assisted with obligations and customer inquiries during FYE in the Command Post, processed manual payments, calculated interest penalties, and verified contract information
- Improved financial reporting accuracy by conducting thorough data analysis and reconciliation tasks, reducing discrepancies within reports
- Was the DEAMS and legacy contractual SME for entitlements
- Not only technicians from DFAS Limestone would reach out for assistance but other sites as well.
Accounts Payable ACCOUNTING TECHNICIAN
DEPARTMENT OF ACCOUNTING AND FINANCE
08.2016 - 08.2019
- Processed payments through the IAPS (Limestone and Usafe) and DEAMS systems
- Verified invoices and receiving reports and obligating documents in accordance with the prompt payment act and all DOD and DFAS regulations
- Processed manual payments, and calculated interest penalties
- Verified contract information such as prompt payment act terms, vendor code, remit information, payment method, and lines of accounting and dollar amounts before inputting the invoices into the pay system
- Worked independently and as a group on special projects assigned by my leads and supervisor, such as working high priority customer service issues
- Exceeded the standards required by processing and average of 10.70 invoices in an hour, which is four above the average
- Collaborated with other technicians and team's member to identify reconcile and report system errors so that payment and obligations transactions can be processed
- Reviewed payment vouchers and corrected errors
- Coded invoices and other records to maintain organized and accurate records
- Researched and resolved collections disputes to maintain customer relationships
- Answered office phone calls and emails to direct customers and answer questions
- Reviewed vendor invoices and expense reports, identifying discrepancies
- Assisted new employees on various tasks such as manual payments, DFAS procedures, time keeping and overall job duties
- Assisted leads on several occasions by researching accounting discrepancies and providing feedback
- Assisted several teammates and other team's with computer issues
- Worked in numerous government accounting systems and databases such as CRIS to research and verify lines of accounting, IAPS and DEAMS to input invoices for payments, Electronic Document Management (EDM) to research and verify invoice/receiving report information and verify transactions, Electronic Data Access (EDA) to review contracts, Wide area workflow (WAWF) to access invoice and receiving reports, the interest PSR database along with the Prevalidation database
- Selected to assist with special projects such as obligations for year-end, participating in the Command Post and assisting with the FMPW JAQEC team working the R listings, voids and achieving the agency goal of clearing the listing of over 15 days aged
- Selected to be part of a prevalidation team to process and review aged prevals as well as correct the POC listing
- Completed a green belt project for collections, EFT rejects, stale checks, and aged checks
- Was an active participant in the Devolution process
- During this time, I was the lead technician in processing both DEAMS and Legacy payments
- Assisted in training Columbus for Devolution
- As new techs came to the team, I was delegated to train them in DEAMS and Legacy pay systems
- Reviewed and processed invoices, payments, receipts, and other financial documents to ensure accuracy
- Analyzed discrepancies in financial documents and made corrections accordingly
- Provided support for internal and external audits by preparing requested documentation
- Resolved customer inquiries related to billing issues or payment status updates
- Interpreted complex financial information to provide accurate advice to management team members regarding cost savings opportunities
- Verified accuracy of financial data before entering it into the system
- Completed special projects as assigned by senior leadership team members
- Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues
- Performed financial calculations for amounts due, interest charges and balances
- Upheld data integrity in financial systems through routine audits, system updates, and adherence to internal control policies
- Juggled multiple projects simultaneously, prioritizing tasks based on deadlines and complexity
- I am proficient in various government accounting systems and databases, including CRIS, IAPS, DEAMS, and Electronic Document Management (EDM), which I have used to research and verify lines of accounting, input invoices for payments, and verify invoice/receiving report information
- I have worked both independently and collaboratively on special projects assigned by my leads and supervisor, including high-priority customer service issues
- I have consistently exceeded processing standards by completing an average of 10.70 invoices per hour, which is four above the average.
Education
High school diploma -
Caribou High School
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University of Maine at Presque Isle
Skills
Self-motivation
Conflict Resolution
Teamwork
Problem Solving and Decision Making
Leadership
Strategic Planning
Business Continuity Planning
Accounts Payable processes and operations
Prioritizing Workload / duties
Health and safety compliance
Documentation and Reporting
Multitasking , Organization and Time management
Adaptability and Flexibility
Professionalism
Staff Development and Training
Policy Enforcement
Accounts Payable
ERP Systems Expertise
Cash Flow Management
Policy Enforcement
Accounts Payable
ERP Systems Expertise
Cash Flow Management
Proficient in Deams and Legacy Payment systems
Purchase Order Management
Issue Escalation
Training and mentoring
Internal Controls
Process Improvement
Administrative Procedures
Certification
Six Sigma Green Belt
Additional Information
Throughout the years, I have fulfilled various obligations as a member of the Yearend Obligation Support Force (OSF). I have actively participated in the Command Post, collaborated with other teams, and contributed to achieving the agency's goals for our Entitlements Section. Working closely with different departments, I have successfully resolved high-priority customer service tickets and led a prevalidation tiger team to process and review aged prevalidations, ensuring accuracy in the POC listing. I have maintained my Green Belt Certification for EFT Rejects, stale checks, and aged check reductions, demonstrating my commitment to excellence in my work. Additionally, I have provided training to other sites and participated in Operation Moose Strike, a Devolution team for Japan, Columbus, and Rome DFAS Sites, to ensure operational readiness and continuity. In times of need, I have stepped up to fill in for supervisors, overseeing daily tasks, distributing workloads, and ensuring timely completion of assignments. Recently, I have been promoted to a Supervisor Position, where I prioritize professional boundaries, open communication, and a positive work environment for my team. Together, we uphold DOD and DFAS regulations, process obligations in the MOCAS pay system, and deliver exceptional customer service.
Personal Information
- Date of Birth: 07/17/89
- Nationality: American
Languages
English
Systems
- Microsoft Excel
- Microsoft Outlook
- Defense Enterprise and Accounting Management System (DEAMS) ERP
- DEAMS Interface and Metrics, error handling status, and tracking (DIMES)
- DARTS
- DEAMS Discovery Viewer
- BEIS/CEFT (Corporate Electronic Funds Transfer)
- DTIMs - Legacy 1081 processing, research, and reconciliation
- CRIS - verify lines of accounting along with balances
- IAPS - Processing, Research, and Analysis
- EDM - Document Processing, Research, and Analysis.
- EDA - Contract Research
- SAM - Vendor lookup and verification
- CEDMS - Voucher and Certifier verification
- ADVANA TPPS research and reconciliation
- PIEE - Contract, Invoice and Contract Deficiency reports.
- MOCAS - Processing, Research and Analysis
- EAS - MOCAS payment system
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 14 staff members.
- Collaborated with teams in Devolution team (Operation Moose Strike) for Japan, Columbus, and Rome DFAS Sites to ensure continuity and readiness. My job was to train techs in processing invoices and receiving reports as well as participate in the testing.
- During year end 2017-2023 I was part of the obligation support force(OSF) along with participated 3 years in the command post. By doing this I was able to assist with achieving agency goals set for our Entitlements division. I worked hand and hand with several departments to clear high priority customer service tickets.
- Was asked to head a prevalidation tiger team which goal was to review aged prevals and create a valid poc listing.
- Retained my Lean 6 Green Belt Certification for EFT Rejects, stale checks, and aged check reductions.
- Was AP entitlements SME for both DEAMS and Legacy systems. Technicians and Leads from other sites often reached out for guidance on difficult cases.
References
- Matthew Morrison, matthew.j.morrison45.civmail.mil, 1-207-328-1283, Defense Finance and Accounting
- Tyler Menifield, tyler.j.menifield.civmail.mil, 1-207-328-1607, Defense Finance and Accounting
- April Stallings, april.a.stallings.civ@mail.mil, 1-207-328-1620, Defense Finance and Accounting
Timeline
Accounts Payable Supervisor
DEPARTMENT OF ACCOUNTING AND FINANCE
10.2022 - Current
Accounts Payable LEAD ACCOUNTING TECHNICIAN
DEPARTMENT OF ACCOUNTING AND FINANCE
08.2019 - 09.2022
Accounts Payable ACCOUNTING TECHNICIAN
DEPARTMENT OF ACCOUNTING AND FINANCE
08.2016 - 08.2019
High school diploma -
Caribou High School
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University of Maine at Presque Isle