Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Roxie  Arellano

Roxie Arellano

Ogden,UT

Summary

Self-motivated professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly committed to reaching business goals.

Overview

3
3
years of professional experience

Work History

Server

Ogden Pizza
Ogden, UT
09.2023 - 12.2024
  • Checked food before serving it to customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Stayed informed about daily specials, new menu items, promotions.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Took orders from customers accurately and in a timely manner.

Admin Assistant

Artistic Roofing Systems
North Ogden , UT
01.2023 - 02.2024
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Managed office supplies inventory and placed orders when necessary.
  • Compiled data from various sources into organized reports for review by management team.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Scheduled appointments between clients and customers and internal staff members.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Developed and maintained filing systems for confidential documents and records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Mixologist

Fizz Drinks
North Ogden , UT
02.2022 - 07.2022
  • Provided recommendations for specialty drinks upon request.
  • Interacted with guests to ensure satisfaction with their experience.
  • Conducted inventory of supplies and restocked as needed.
  • Greeted customers and provided excellent customer service.
  • Managed opening, closing duties including setting up, breaking down the bar area.
  • Followed proper cash handling procedures when closing out tabs or cashing out customers.
  • Received cash and card payments for balances owed.

Education

High School Diploma -

Weber High School
Ogden, UT
05-2024

Skills

  • Guest Engagement
  • Order Management
  • Supply Restocking
  • Positive and professional
  • Professional Appearance
  • Menu Memorization
  • Price memorization
  • Service prioritization
  • Regulatory Compliance
  • Strong Work Ethic
  • Check payment processing
  • POS operation
  • Relationship Management
  • Order Accuracy
  • Exceptional customer service
  • Cash Handling
  • Customer Relationship Building
  • Cash counting
  • Math aptitude
  • Approachable
  • Reliable
  • Bilingual in [Language]
  • Conflict resolution techniques
  • Stress Tolerance
  • Friendly
  • Excellent time management skills
  • Excellent communication skills

Affiliations

  • I love to be involved with my community weather it being attending community events, like concerts , cherry days , rodeos .
  • I enjoy being in the outdoors and the peace that it can bring.

Languages

English
Professional
Chinese (Mandarin)
Professional

Timeline

Server

Ogden Pizza
09.2023 - 12.2024

Admin Assistant

Artistic Roofing Systems
01.2023 - 02.2024

Mixologist

Fizz Drinks
02.2022 - 07.2022

High School Diploma -

Weber High School
Roxie Arellano