Roxie Arellano
Ogden
Summary
Self-motivated professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly committed to reaching business goals.
Overview
3
3
years of professional experience
Work History
Server
Ogden Pizza
09.2023 - 12.2024
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
Admin Assistant
Artistic Roofing Systems
01.2023 - Current
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Managed office supplies inventory and placed orders when necessary.
- Compiled data from various sources into organized reports for review by management team.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Physical Therapy Aide
Wasatch Physical Therapy & Sports Medicine
06.2024 - 09.2024
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
- Fostered a supportive atmosphere within the clinic through active participation in team-building activities and events aimed at professional growth.
- Recorded patient status in progress notes.
- Enforced safety procedures with all patients.
- Ensured continuity of care by effectively transitioning patients between different phases of their rehabilitation journey.
- Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.
Mixologist
Fizz Drinks
02.2022 - 07.2022
- Provided recommendations for specialty drinks upon request.
- Interacted with guests to ensure satisfaction with their experience.
- Conducted inventory of supplies and restocked as needed.
- Greeted customers and provided excellent customer service.
- Managed opening, closing duties including setting up, breaking down the bar area.
- Followed proper cash handling procedures when closing out tabs or cashing out customers.
- Received cash and card payments for balances owed.
Education
Sports And Fitness Administration
Weber State University
Ogden, UTHigh School Diploma -
Weber High School
Ogden, UT05-2024
Skills
- Guest Engagement
- Order Management
- Supply Restocking
- Positive and professional
- Professional Appearance
- Menu Memorization
- Price memorization
- Service prioritization
- Regulatory Compliance
- Strong Work Ethic
- Check payment processing
- POS operation
- Relationship Management
- Order Accuracy
- Exceptional customer service
- Cash Handling
- Customer Relationship Building
- Cash counting
- Math aptitude
- Approachable
- Reliable
- Bilingual in [Language]
- Conflict resolution techniques
- Stress Tolerance
- Friendly
- Excellent time management skills
- Excellent communication skills
Affiliations
- I love to be involved with my community weather it being attending community events, like concerts , cherry days , rodeos .
- I enjoy being in the outdoors and the peace that it can bring.
Languages
English
Professional
Chinese (Mandarin)
Professional
Contact
Ogden, UT 84414
Education and Training
other,Ogden, UT
Timeline
Physical Therapy Aide
Wasatch Physical Therapy & Sports Medicine
06.2024 - 09.2024
Server
Ogden Pizza
09.2023 - 12.2024
Admin Assistant
Artistic Roofing Systems
01.2023 - Current
Mixologist
Fizz Drinks
02.2022 - 07.2022
High School Diploma -
Weber High School
Sports And Fitness Administration
Weber State University
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