Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxana Guadron

Reno,NV

Summary

Hard working and highly-motivated employee with desire to take on new challenges. Strong time management abilities, adaptability, able to multitask, and exceptional customer service. I am devoted to giving every customer a positive and memorable experience while completing calls in an efficient manner.

Overview

8
8
years of professional experience

Work History

Plumber/Commercial Service Technician

ACCO Engineered Systems
11.2023 - Current

Commercial plumbing maintenance, repair, and replacements.

Office Manager

UA Local 350 JATC
01.2023 - 08.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing student/journeyman inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted in the recruitment process, conducting interviews and onboarding new apprentices into the plumbing and HVAC apprenticeships.

Plumber/Service Technician

Savage and Son Inc
02.2017 - 01.2023
  • Troubleshoot, diagnose, and repairing plumbing problems

Plumbing Apprentice

J .W. McClenahan
06.2016 - 02.2017
  • Organizing and learning materials/parts

Education

Plumbing License - Plumbing

Local 350 Apprenticeship
Sparks, NV
07.2021

Certification - Nursing Assistance

Saint Mary's CNA Program
Reno, NV
05.2015

High School Diploma -

Sparks High School
Sparks, NV
06.2014

Skills

  • Customer Service
  • Positive Attitude
  • Knowledgeable Solutions
  • Resourceful Solutions
  • Valuing Customers' Time
  • Respectful
  • Office Suite
  • SSO
  • Data Entry
  • Payment Processing
  • Scheduling Calls

Timeline

Plumber/Commercial Service Technician

ACCO Engineered Systems
11.2023 - Current

Office Manager

UA Local 350 JATC
01.2023 - 08.2023

Plumber/Service Technician

Savage and Son Inc
02.2017 - 01.2023

Plumbing Apprentice

J .W. McClenahan
06.2016 - 02.2017

Plumbing License - Plumbing

Local 350 Apprenticeship

Certification - Nursing Assistance

Saint Mary's CNA Program

High School Diploma -

Sparks High School
Roxana Guadron