Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Roxsana Torres

Salt Lake City

Summary

Behavioral health professional prepared to bring valuable experience to new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician (RBT)

ABS Kids
02.2024 - Current
  • HIPPA compliant
  • Utilize Applied Behavior Analysis techniques to promote skill acquisition and reduce challenging behaviors.
  • Implement individualized treatment plans to support behavioral goals for clients.
  • Monitored client progress, using CentralReach to document behavioral data accurately and consistently.

Sales associate and Area Supervisor

Ross
02.2023 - 10.2024
  • Trained new associates on customer service protocols and operational procedures to foster teamwork.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained merchandise presentation standards to drive sales and improve store aesthetics.
  • Resolved customer complaints professionally, enhancing overall satisfaction and loyalty.

Bakery sales associate

Harmons
09.2023 - 01.2024
  • Maintained cleanliness and organization of bakery displays and equipment.
  • Assisted customers with product selection and bakery recommendations.
  • Operated cash register and managed transactions accurately.
  • Educated customers on ingredients, allergens, and nutritional information.

Sales associate

5 Below
11.2021 - 04.2022
  • Trained new associates on store procedures and customer service best practices.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained store organization and cleanliness to promote a welcoming atmosphere.

Education

No Degree -

Highland High School
Salt Lake City, Utah
06-2021

High School Diploma -

Itineris Early College High School
West Jordan, Utah
05-2023

Certificate of Completion - General Education

Salt Lake Community College
Salt Lake City, Utah
05-2023

Skills

  • Social skills development
  • CPR certified
  • First Aid trained
  • CPI trained

Accomplishments

  • Converted over 1600 hours of direct care
  • Highest level of RBT available in company's my launch program

Certification

  • RBT - Registered Behavior Technician
  • CPR certified
  • First Aid trained

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Registered Behavior Technician (RBT)

ABS Kids
02.2024 - Current

Bakery sales associate

Harmons
09.2023 - 01.2024

Sales associate and Area Supervisor

Ross
02.2023 - 10.2024

Sales associate

5 Below
11.2021 - 04.2022

No Degree -

Highland High School

High School Diploma -

Itineris Early College High School

Certificate of Completion - General Education

Salt Lake Community College

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