Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamika Bulluck

Clayton,NC

Summary

Proven leader and effective communicator, adept at problem-solving and maintaining attention to detail. At FedEx, I exceeded performance expectations, demonstrating a strong work ethic and the ability to multitask in high-pressure environments. Skilled in machinery operation and fostering team collaboration, I consistently ensure quality control and efficiency in all tasks. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Determined professional with a background in retail sales and a passion for promoting both company and product branding. A cordial Footwear Team Lead promoting exemplary talents in sales reporting and shrinkage control. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Stay at Home, Mom

Self-employed
09.2002 - 01.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Barista

Starbucks
03.2010 - 08.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

M&T I’m Thrift Shop

Self-employed
03.2011 - 01.2019
  • Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
  • Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
  • Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
  • Managed and evaluated operational processes and procedures to offer retail lending products and services.
  • Optimized retail space layout for improved customer flow, resulting in higher sales per square foot.
  • Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for retail parts.
  • Conducted regular sales forecasting to ensure optimal inventory levels were maintained across all retail locations.

Package Handler

FedEx
11.2015 - 02.2020
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.

Machine Operator, and Shift Lead

Automatic Rolls of North Carolina
11.2021 - 09.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

GED -

Batesville Job Corps
Batesville, Mississippi
06.2003

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Problem-Solving
  • Computer Skills
  • Manufacturing Experience
  • Quality Control
  • Basic Math
  • Shipping and Labeling
  • Forklift Operation
  • Manufacturing
  • Production Monitoring
  • Customer Service
  • Friendly, Positive Attitude
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Calm Under Pressure
  • Team Leadership
  • Complex Problem-Solving
  • Verbal and written communication
  • Staff Management
  • Staff Training and Development
  • Customer Relationship Management (CRM)
  • Sales Technique
  • Sales Technique
  • Performance Evaluations
  • Teamwork and Collaboration
  • Workplace Safety
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Data Entry
  • Call center experience
  • Microsoft Outlook

Timeline

Machine Operator, and Shift Lead

Automatic Rolls of North Carolina
11.2021 - 09.2024

Package Handler

FedEx
11.2015 - 02.2020

M&T I’m Thrift Shop

Self-employed
03.2011 - 01.2019

Barista

Starbucks
03.2010 - 08.2017

Stay at Home, Mom

Self-employed
09.2002 - 01.2010

GED -

Batesville Job Corps

Similar Profiles

CREATE PROFILE
Tamika Bulluck