Roxy Davalou
Carlsbad,USA
Summary
Detail-oriented administrative professional with extensive experience managing high-volume emails, organizing sensitive financial and bank statements, and maintaining accurate Excel spreadsheets for reporting and tracking. Skilled in handling confidential information with discretion while supporting day-to-day operations that improve workflow efficiency. Strong background in one-on-one client communication, building positive relationships, and delivering dependable administrative support. Known for exceptional organization, time management, and problem-solving skills. Fast learner with a strong work ethic, committed to contributing to team success and continuously developing new professional capabilities.
Overview
8
8
years of professional experience
Work History
Head of Administration & Social Media Marketing
Infinity ATMs
09.2024 - 10.2025
- Coordinated scheduling and logistics for executive meetings, enhancing operational efficiency.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Assisted in budget tracking and expense reporting, ensuring compliance with financial policies.
- Implemented process improvements for data entry tasks, reducing errors and increasing productivity.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Hostess, Food Runner
Herb & Sea
08.2023 - 08.2024
- Managed reservation system, optimizing seating arrangements during peak hours.
- Greeted and seated guests, ensuring timely and pleasant dining experiences.
- Resolved guest inquiries and concerns promptly, enhancing overall customer experience.
Personal Stylist
Nordstrom
05.2022 - 06.2023
- Curated personalized styling sessions to enhance client wardrobes and boost confidence.
- Developed trend analysis reports to inform merchandise selections and improve inventory turnover.
- Collaborated with team members to create cohesive visual displays, driving customer engagement and sales.
- Mentored junior stylists, providing training on product knowledge and customer service best practices.
Hostess
Chart House
10.2021 - 01.2022
Server
Las Olas Mexican Restaurant
01.2020 - 10.2021
Lifeguard
Legoland
04.2018 - 08.2018
Education
GED -
Miracosta Community College
Encinitas, CA05-2026
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La Costa Canyon
Carlsbad, CA06.2019
Skills
- Upbeat attitude and strong will to learn new things
- Customer service in high-volume workplaces
- Ability to multitask despite any high-stress situations
- Strong written and oral communication skills
- Proven ability to create and curate engaging content that drives audience interaction and brand growth
- Results and project completion driven
- Inside/Retail Sale experience
- Ability to interpret data to optimize future content and campaigns for improved results
- Polite, patient, and professional phone etiquette
- Operations management
- Organizational leadership
Timeline
Head of Administration & Social Media Marketing
Infinity ATMs
09.2024 - 10.2025
Hostess, Food Runner
Herb & Sea
08.2023 - 08.2024
Personal Stylist
Nordstrom
05.2022 - 06.2023
Hostess
Chart House
10.2021 - 01.2022
Server
Las Olas Mexican Restaurant
01.2020 - 10.2021
Lifeguard
Legoland
04.2018 - 08.2018
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La Costa Canyon
GED -
Miracosta Community College