Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROXY NERSESIAN

Los Angeles,California

Summary

Dedicated and accomplished professional with 11 years of extensive experience in higher education, demonstrating a proven track record of success in supporting students, enhancing campus services, and fostering an inclusive learning environment. Proficient in providing comprehensive student services, including admissions support and student engagement initiatives. Adept at collaborating with diverse stakeholders, including faculty, administration, and external partners, to streamline processes and achieve organizational objectives. Committed to promoting student success through innovative strategies and a student-centered approach. Seeking to contribute expertise and leadership within a dynamic college environment.

Overview

11
11
years of professional experience

Work History

Programs and Services Specialist

Glendale Community College, Welcome Center
08.2019 - Current
  • Provide comprehensive support to current and prospective students through the Welcome Center.
  • Coordinate and optimize program operations, including scheduling student appointments and managing ambassador work hours.
  • Maintain up-to-date and precise information on the Welcome Center's webpage and shared documents.
  • Spearheaded the establishment of a virtual Welcome Center during the pandemic in collaboration with the program manager.
  • Collaborate with the marketing director to develop a virtual map for Glendale Community College.
  • Organize and oversee various college events such as fairs, workshops, tours, and outreach activities for high schools.
  • Deliver engaging program activities both on and off-campus, promoting Glendale Community College through presentations and recruitment events.
  • Advise and guide students through the enrollment process, offering assistance on schedules, matriculation, and accessing college services/resources.
  • Visit high schools offering Dual Enrollment courses to verify student enrollment, address inquiries, and ensure proper documentation collection.
  • Provide on-site support to Dual Enrollment professors, students, and high school partners through presentations, workshops, and enrollment assistance.
  • Ensure the accuracy and currency of Dual Enrollment information on webpages and shared documents.

Case Manager

Los Angeles Valley College, CalWORKs Program
01.2017 - 01.2020
  • Conducted Vocational Assessments to evaluate participants' interests, skills, and capabilities, identifying their vocational strengths and career potentials.
  • Facilitated workshops focusing on resume writing, interview preparedness, and guidance for CSU/UC transfers.
  • Managed data input for student enrollment tracking on LACCD website.
  • Supported departmental functions by completing Monthly Attendance Reports, Progress Reports, and verifying Child Care Training.
  • Guided students through scholarship application processes, offering assistance and support.
  • Offered essential resources to students facing various needs, ensuring access to necessary support.
  • Provided advisory services on domestic violence issues.
  • Orchestrated orientation sessions for incoming students, acquainting them with departmental services aimed at bolstering both their educational pursuits and personal goals.

Testing Administrator/ Proctor

Los Angeles Valley College, Program
08.2013 - 12.2019
  • Administered the administration of exams including HiSET, GED, SAT, and TOEIC.
  • Offered HiSET practice tests to assess students' educational levels effectively.
  • Maintained vigilant supervision over students during the examination process.

Career Guidance Counselors Assistant

Los Angeles Valley College, CalWORKs Program
08.2013 - 12.2016
  • Provided comprehensive assistance to students in need by connecting them with resources encompassing housing, food, book vouchers, transportation, registration, Financial Aid, and on/off-campus mental health support.
  • Volunteered annually in charity events dedicated to raising funds for LAVC homeless students and the Helping Hand program.
  • Supported DPSS/GAIN participants by facilitating book requests.
  • Coordinated the CalWORKs Work-Study Program, involving the creation of a tailored online application to assess student's work history and pertinent experience, designing orientation workshops, and collaborating with diverse departments for effective job placements.
  • Developed annual budgets for the CalWORKs Work-Study program, ensuring meticulous bookkeeping of allocated funds.
  • Provided quarterly reports to supervisors and colleagues, detailing the Work-Study budget and pertinent information about CalWORKs students.
  • Maintained accurate and detailed records of Work-Study students in compliance with county regulations and guidelines for quarterly monitoring.

CalWORKs Student Worker

Los Angeles Valley College, CalWORKs Program
09.2012 - 08.2013
  • Produced and formatted documents and correspondence for department managers.
  • Managed incoming calls, offering assistance to students and providing a welcoming environment.
  • Provided comprehensive support to the department by handling office tasks like faxing, emailing, and typing.
  • Aided counselors by organizing folders and preparing for DPSS monitoring.
  • Supported staff by facilitating orientations and aiding in the registration process.
  • Assisted DPSS/GAIN participants in scheduling various appointments to ensure smooth access to necessary services.

Education

Masters of Science - Counseling, and College

California Lutheran University
Woodland Hills, California
05.2021

Bachelor of Arts - Sociology

California State University
Northridge Northridge, California
12.2016

Associates of Science - Sociology

Los Angeles Valley College
Valley Glen, California
05.2014

Skills

  • Compassionate
  • Team Collaboration and Leadership
  • Organized
  • Excellent Communicator
  • Cultural Competency
  • Admissions Assistance

Timeline

Programs and Services Specialist

Glendale Community College, Welcome Center
08.2019 - Current

Case Manager

Los Angeles Valley College, CalWORKs Program
01.2017 - 01.2020

Testing Administrator/ Proctor

Los Angeles Valley College, Program
08.2013 - 12.2019

Career Guidance Counselors Assistant

Los Angeles Valley College, CalWORKs Program
08.2013 - 12.2016

CalWORKs Student Worker

Los Angeles Valley College, CalWORKs Program
09.2012 - 08.2013

Masters of Science - Counseling, and College

California Lutheran University

Bachelor of Arts - Sociology

California State University

Associates of Science - Sociology

Los Angeles Valley College
ROXY NERSESIAN