Roxyray Saja
Bristol,CT
Summary
Seasoned Supportive Housing Case Manager from Immacare, adept in coordination and supportive counseling, significantly enhanced client integration into supportive housing programs. Leveraged creative thinking and adaptability to meet diverse client needs, achieving notable progress in mental health counseling and patient advocacy. Excelled in maintaining confidentiality and documentation, ensuring comprehensive care and support. Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts, and solving diverse problems.
Overview
13
13
years of professional experience
Work History
Supportive Housing Case Manager
Immacare
Hartford, CT
01.2024 - Current
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Developed outreach strategies to engage homeless individuals living in encampments or shelters into supportive housing programs.
- Conducted assessments of patients' physical and mental health needs.
- Provided referrals to appropriate mental health services when needed.
- Provided referrals to community resources such as rental assistance, public benefits, legal services, employment programs.
- Collaborated with other professionals to assess client needs.
- Collaborated with partner organizations to coordinate services for clients experiencing homelessness or at risk of becoming homeless.
Respite Case Manager
Southpark Inn
Hartford, CT
03.2021 - 01.2024
- Provided referrals to appropriate medical, mental health, and social services.
- Transitioned clients to different providers based on progress or needs.
- Educated clients about mental health conditions, medications and self-care techniques.
- Implemented crisis intervention strategies as needed to address emergent client issues.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided referrals to appropriate health care providers or other community resources.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Utilized case management software and databases for efficient information tracking.
- Reviewed treatment plans against individual goals and healthcare standards.
Personal Care Assistant
Maureen Prouch
Bristol, CT
07.2017 - 03.2021
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Recorded client status progress and challenges in logbooks and reports.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Monitored health and well-being of clients and reported significant health changes.
Certified Nursing Assistant
Bristol Hospital, Ingraham Manor
Bristol, CT
01.2012 - 06.2017
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Observed condition of patients by examining, including checking of existing conditions, such as open wounds or detecting blood in urine
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Supported the social and emotional needs of patients by providing caring companionship
- Maintained confidentiality concerning treatment and personal information.
Education
High School Diploma -
New Britain High School
CPR CERTIFIED
Skills
- Creative Thinking
- Coordination
- Task prioritization
- Organization
- Supportive counseling
- Adaptability and flexibility
- Maintaining confidentiality
- Behavioral support
- Patient advocacy
- Problem-solving
- Documentation and recordkeeping
- Mental health counseling
Timeline
Supportive Housing Case Manager
Immacare
01.2024 - Current
Respite Case Manager
Southpark Inn
03.2021 - 01.2024
Personal Care Assistant
Maureen Prouch
07.2017 - 03.2021
Certified Nursing Assistant
Bristol Hospital, Ingraham Manor
01.2012 - 06.2017
High School Diploma -
New Britain High School
CPR CERTIFIED
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