Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Adams

Mineral Point,MO

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

17
17
years of professional experience

Work History

Sales Manager

Blackhawk Industrial
O'Fallon, MO
02.2020 - Current
  • Supported sales team members to drive growth and development.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Gained market share in new sales performance through aggressive team training.
  • Directed and coordinated products, services and sales activities.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Executed and created strategic sales plans to expand customer base and extend global reach.
  • Developed and implemented new sales strategies to update product lines.
  • Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
  • Performed sales consultations and educated clients on products and services.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Implemented process changes designed to streamline workflow within the department.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
  • Coached, developed and motivated team to achieve revenue goals.

Sales Manager

J&S Tools
O'Fallon, MO
06.2009 - 02.2020
  • Supported sales team members to drive growth and development.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Attended trade shows for in-person engagement and network building.
  • Directed and coordinated products, services and sales activities.
  • Researched and communicated competitive activity to influence marketing plans and sales tactics.
  • Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Coached, developed and motivated team to achieve revenue goals.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Identified and developed new markets for products or services.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Account Manager

DGI Supply
St Louis, MO
08.2006 - 06.2008
  • Maintained accurate records of all customer interactions in the CRM system.
  • Recognized security risks to properly handle situations.
  • Negotiated contracts with clients to maximize profitability.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed strategies to increase revenue from existing accounts.
  • Prepared monthly financial statements for each account.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Attended trade shows and conferences as a representative of the company.
  • Generated leads through cold calling activities.

Education

Associate of Arts - Education

East Central College
Union, MO
05-1988

High School Diploma -

Steelville High School
Steelville, MO
05-1985

Skills

  • Business Planning
  • KPI Analysis
  • New Business Development
  • Pipeline Management
  • Strategic Account Development
  • Performance Management
  • Sales Tracking
  • Staff Management
  • Sales Planning
  • Revenue Forecasting
  • Sales Team Training
  • Strategic Planning
  • KPI Tracking
  • Exceptional Multi-Tasker
  • Goal Setting
  • Sales Strategy Development
  • Sales Engagement Techniques
  • Sales Expertise
  • Verbal and Written Communication
  • Sales Coaching
  • Exceeds Sales Goals
  • Territory and Account Management

Timeline

Sales Manager

Blackhawk Industrial
02.2020 - Current

Sales Manager

J&S Tools
06.2009 - 02.2020

Account Manager

DGI Supply
08.2006 - 06.2008

Associate of Arts - Education

East Central College

High School Diploma -

Steelville High School
Roy Adams