Driven by a results-focused approach, I significantly expanded Global Stainless Supply Inch's market share by introducing new products and developing strategic sales plans. As a Branch Manager at Southwest Stainless SUPPLY, I enhanced customer satisfaction and operational efficiency. Skilled in multitasking and teamwork, my leadership consistently drives revenue growth and operational excellence.
Overview
13
13
years of professional experience
Work History
Executive Sales Representative
Global Stainless Supply Inc
07.2012 - 10.2015
Expanded market share with the successful introduction of new products to existing clients.
Conducted thorough market research, identifying trends and emerging opportunities for business growth.
Delivered engaging product presentations at industry events and trade shows, raising brand awareness among potential clients.
Mentored and coached junior sales representatives, contributing to their professional growth and success within the company.
Improved customer satisfaction by providing consistent follow-up and addressing concerns promptly.
Managed complex negotiations, securing favorable terms and conditions for both parties involved.
Monitored competitor activity closely, ensuring our offerings remained competitive in the marketplace.
Increased sales revenue by developing and implementing strategic sales plans for key accounts
Increased sales revenue by developing and implementing strategic sales plans for key accounts.
Built strong relationships with potential clients, resulting in a significant increase in new business opportunities.
Branch Manager
Southwest Stainless SUPPLY
01.2003 - 07.2012
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Negotiated with vendors to secure cost-effective solutions for branch operations, significantly lowering overhead costs.