Roy Brown
Kansas City,KS
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Leak Technician – Municipal Water Main Infrastructure Services
Board of Public Utilities
01.2003 - Current
- Promoted to higher levels of responsibility overseeing critical projects that involve conducting, classifying, and repairing underground water leaks that impact approximately 53,000 customers in a service area spanning over 150 square miles
- Proficient in identifying lost revenue and leveraging cutting-edge technology monitor and recover revenue efficiently
- Supervised a team of three employees in tasks such as surveying, asset locating, and proactive management, resulting in reduced water-loss and improved aging infrastructure maintenance
- Assist with regulatory audits (internal & external) and data analysis for over 1,000 miles of water pipes, including the nation’s two largest horizontal collector wells below the Missouri River
- Facilitate projects focusing on pipeline condition assessments, corrosion mitigation, implementing system-wide leak detection, and proactive asset management programs
- Strategically plan field activities, prepare reports, maintain equipment, and efficiently coordinate and schedule logistics to multiple sites
- Provide onboarding training to new team members to introduce the next generation of user-friendly leak-detection solutions
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Directed a 20-mile survey in 2018 that discovered the early formation of a leak that significantly minimized repair cost, reduced infrastructure damage, and water loss saving the company over $350,000
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Led employee relations through effective communication, coaching, training, and development.
Education
Associate - Environmental Science
Fort Scott Community College
Kansas City, KSMechanical Certificate - Airframe and Powerplant (A&P)
Aviation Institute of Maintenance-Kansas City
Some College -
Donnelly College
Kansas City, KsGraduate - Cybersecurity
Springboard Bootcamp
San Francisco, CASkills
- Project Planning
- Environmental Health & Safety
- OSHA Standards
- Profit & Loss Management
- Work Planning and Prioritization
- Attention to detail
- Issue resolution
- Analytical Problem Solving
- Verbal and written communication
- Team motivation
- Leadership
- Microsoft Office (Word, Excel, PowerPoint & Outlook)
Certification
- Cathodic Corrosion Training (NACE)
- Class A CDL
- Real Estate License (State of Kansas)
Timeline
Lead Leak Technician – Municipal Water Main Infrastructure Services
Board of Public Utilities
01.2003 - Current
Mechanical Certificate - Airframe and Powerplant (A&P)
Aviation Institute of Maintenance-Kansas City
Some College -
Donnelly College
Graduate - Cybersecurity
Springboard Bootcamp
- Cathodic Corrosion Training (NACE)
- Class A CDL
- Real Estate License (State of Kansas)
Associate - Environmental Science
Fort Scott Community College
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