ROY CASIQUE
Houston,TX
Summary
Experienced transportation and warehouse operations professional with over 17 years of industry expertise, including 12 years in leadership roles. Dedicated to delivering exceptional results and continuously striving for excellence. Proven track record of optimizing operational efficiency and leading teams to achieve organizational goals.
Overview
17
17
years of professional experience
Work History
Warehouse Lead
Wildpack Beverage
02.2025 - 04.2025
- Helped manage day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Operations Supervisor
FedEx Freight
09.2021 - 03.2025
- Planned and routed inbound freight for city operations
- Ensure that freight is moved in the operations is safely loaded
- Distribute cargo in a manner that space is maximized
- Oversee dock to ensure that material is moved in an efficient manner.
- Lead and coach dock personnel when needed
- Communicate with customers and management when needed
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Warehouse Lead
Ravago Americas
04.2018 - 03.2021
- Hold daily meetings with forklift operators to cover safety issues that may arise and the workload for the day/ week.
- Reviewed operations regularly to maintain strong quality assurance standards.
- Communicate information with various teams and update via regular meetings and one-on-one to ensure that cut-off are being met.
- Verify proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit.
- Coordinated and distributed orders to meet cut-offs and customer needs.
- Observed all company safety policies and OSHA guidelines.
- Help maintain the warehouse to ensure that we are within OCS guidelines at any given moment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Trained employees on equipment operation and safety protocols.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Shift Lead
Mill Steel Company
07.2017 - 04.2018
- Supervised second shift employees and monitored machines to determine functionality.
- Sent daily reports detailing shift activities to keep management looped in on shift operations.
- Constantly checked the schedule to ensure nothing has changed for the Slit Machines.
- Trained new employees and delegated daily tasks and responsibilities.
Receiving
National Oilwell Varco
12.2013 - 05.2016
- Daily inventory cycle count.
- Unload incoming material using various forklifts.
- Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
- Input incoming material into Oracle warehouse software.
- Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
- Work with buyers and planners for expedited incoming material.
Operations Supervisor
FedEx Freight
08.2008 - 12.2013
- Planned and routed inbound freight for city operations
- Ensure that freight is moved in the operations is safely loaded
- Distribute cargo in a manner that space is maximized
- Oversee dock to ensure that material is moved in an efficient manner.
- Lead and coach dock personnel when needed
- Communicate with customers and management when needed
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Aldine Senior High School
Houston, TX05.2008
Skills
- Proven Leader
- Critical Thinker
- Operation Monitoring and control
- Forklift Experience
- Safe worker
- Knowledge with Microsoft suite
- Employee training
- Team collaboration
- Some Experience with AGV and pallet mole functions
- Equipment operation
Timeline
Warehouse Lead
Wildpack Beverage
02.2025 - 04.2025
Operations Supervisor
FedEx Freight
09.2021 - 03.2025
Warehouse Lead
Ravago Americas
04.2018 - 03.2021
Shift Lead
Mill Steel Company
07.2017 - 04.2018
Receiving
National Oilwell Varco
12.2013 - 05.2016
Operations Supervisor
FedEx Freight
08.2008 - 12.2013
High School Diploma -
Aldine Senior High School
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