Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Contreras III

Fresno,CA

Summary

Resourceful team member, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve work operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate results. Customer-savvy worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Highly efficient employee who's well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
Fresno, CA
08.2020 - 06.2022
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Manually or mechanically loaded and unloaded materials from pallets or other lifting devices
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Restaurant Crew Member

McDonald's Fast Food Restaurant
Fresno, CA
07.2018 - 08.2020
  • Followed food safety protocols and best practices as instructed by ServSafe training.
  • Trained new hires in customer service, food preparation and restaurant procedures.
  • Resolved customer complaints to patron satisfaction, resulting in repeat business.
  • Operated as full-service food provider in McDonald's establishment by taking orders, preparing meals and collecting payments.
  • Handling and prioritizing orders during any given rush, which could have over 15 different orders at once between drive through, front counter, or online/mobile orders.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.

Education

Some College (No Degree) - Human Biology

Fresno City College
Fresno, CA

High School Diploma -

Edison High School
Fresno, CA
06.2018

Skills

  • Labeling and Boxing
  • Shipping and Receiving
  • Lifting and Sorting
  • Stocking and Replenishing
  • Cash Register Operations
  • Basic Mathematical Calculations
  • Operational Efficiency and Safety
  • Professional Relationships
  • Creative Solutions
  • Warehouse Operations
  • Learning Strategies
  • Motivated Team Player
  • Persuasion
  • Station Preparation
  • Workplace Safety
  • Customer Engagement
  • Hospitality Management

Timeline

Warehouse Associate

Amazon
08.2020 - 06.2022

Restaurant Crew Member

McDonald's Fast Food Restaurant
07.2018 - 08.2020

Some College (No Degree) - Human Biology

Fresno City College

High School Diploma -

Edison High School
Roy Contreras III