Roy Doty
Portland,OR
Summary
Accomplished Owner/Operator with a proven track record at Wolfs Head Burger House, enhancing operational efficiency and customer satisfaction. Skilled in operations management and training, demonstrating a strong work ethic and the ability to elevate team performance. Expert in maintaining high food quality standards, significantly improving customer service and business processes.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Wolfs Head Burger House
12.2020 - 09.2024
- Managed day-to-day business operations.
- Manage kitchen staff to make sure quality is upheld
- Order and shop for product
- Make weekly schedules
- Uphold health and safety regulations
Owner/Operator
Wolfs Head Smoke House
12.2019 - 11.2023
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Chef
Devils Slide Taproom
02.2018 - 09.2019
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Sous Chef
The Saratoga SF
03.2017 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Lead Cook
Stem Kitchen and Garden
01.2016 - 02.2018
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
Education
Associates - Culinary Arts
Or Cordon Bleu
San Francisco, CA06.2016
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Work ethic
- Training
Timeline
Owner/Operator
Wolfs Head Burger House
12.2020 - 09.2024
Owner/Operator
Wolfs Head Smoke House
12.2019 - 11.2023
Chef
Devils Slide Taproom
02.2018 - 09.2019
Sous Chef
The Saratoga SF
03.2017 - 02.2018
Lead Cook
Stem Kitchen and Garden
01.2016 - 02.2018
Associates - Culinary Arts
Or Cordon Bleu
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