Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Durbin

Ashland City,TN

Summary

Dedicated professional with years of experience in construction and manufacturing, seeking to transition into automotive sales. Known for hands-on problem solving, strong communication, and a deep understanding of how products perform in real-world conditions. A lifelong car enthusiast with a genuine passion for vehicles and customer satisfaction, motivated by the opportunity to turn that passion into a successful sales career.

Overview

12
12
years of professional experience

Work History

Remodeling Carpenter/ Maintenance

Wesley Mccleland
Franklin, Nashville TN
07.2025 - Current
  • Operated power tools and hand tools for various remodeling tasks.
  • Assisted in measuring and cutting materials to precise specifications.
  • Collaborated with team members to ensure project timelines were met.
  • Followed safety protocols to maintain a secure work environment.
  • Installed framing, drywall, and trim with attention to detail.
  • Call clients to set up times for arrival
  • Talked to contractor and Client to make sure what they needed fixed or renovated got done properly
  • Supported project leads by preparing materials and maintaining workspace organization.
  • Reduced material waste with precise measurements and efficient use of resources during woodworking tasks.
  • Contributed to problem-solving discussions to enhance workflow efficiency.
  • Promoted client satisfaction and loyalty by providing post-project support, addressing any concerns or adjustments as needed.

Manufacturing Production Associate

A.O.Sminth
Ashland City, TN
05.2019 - 06.2025
  • Operated machinery to assemble components efficiently and accurately.
  • Followed safety protocols to maintain a secure working environment.
  • Conducted quality inspections to ensure product standards were met.
  • Assisted in inventory management by tracking materials and supplies.
  • Adapted quickly to new tasks and machinery as required by production demands.
  • Supported training of new associates on operational procedures and safety guidelines.
  • Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
  • Assembled products according to changing daily work orders and specific customer needs.

Sales Associate

Lowe's
Springfield TN
07.2022 - 07.2023
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed inventory levels, ensuring product availability and minimizing stockouts.
  • Trained new sales associates on company policies and effective sales techniques.
  • Collaborated with team members to develop promotional strategies that increased foot traffic.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Countertop Installer

Bison Counter Tops
Ashland City, TN
06.2014 - 05.2019
  • Installed custom countertops utilizing precision measuring tools and techniques.
  • Oversaw installation workflows ensuring adherence to safety standards and quality control measures.
  • Mentored junior installers on best practices for countertop handling and installation processes.
  • Collaborated with clients to assess design preferences and provide tailored countertop solutions.
  • Resolved challenging situations through effective problem-solving skills while adhering to strict deadlines and budget limitations.
  • Maintained inventory of materials, tools, and equipment to ensure efficient project execution.
  • Implemented process improvements that enhanced installation efficiency and reduced material waste.
  • Conducted site assessments to determine structural requirements for countertop installations.
  • Facilitated communication between clients and project teams to align expectations and deliverables.
  • Developed strong relationships with suppliers, securing high-quality materials at competitive prices.
  • Enhanced customer satisfaction by providing precise and efficient countertop installation services.
  • Collaborated with team members to complete complex countertop installations in a timely manner.
  • Streamlined the installation process by maintaining accurate records of measurements, materials used, and project timelines.
  • Provided exceptional customer service, addressing any concerns or issues during the installation process.
  • Increased company revenue by consistently meeting target quotas for installations per month.
  • Supported sales teams in generating leads through product demonstrations at trade shows and industry events.
  • Conducted thorough consultations with clients to determine their specific needs and preferences for countertop designs.
  • Used power wet saws and tile cutters to cut tiles to specifications for projects.
  • Prepared for new installations and repair work by removing original materials and debris.
  • Planned and handled more than [Number] installation jobs each month.
  • Made calls to verify appointment times to clients
  • Communicated with clients verifying satisfaction with product

Education

High School Diploma -

Harpeth High School
Kingston Springs, TN
05-2000

Skills

  • Power tool operation
  • Hand tool proficiency
  • Finish carpentry
  • Client communication
  • Cabinet installation
  • Siding installation
  • Drywall installation
  • Door installation
  • Flooring installation
  • Tile installation
  • Project estimation
  • Framing expertise
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • General laborer
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Inspection and repair
  • Tool maintenance
  • Project scheduling
  • Layout planning
  • Valid [state] driver's license
  • Staff management
  • Project planning
  • Equipment management
  • Residential construction
  • Teamwork
  • Teamwork and collaboration
  • Flexible and adaptable
  • Reliability
  • Multitasking Abilities

Timeline

Remodeling Carpenter/ Maintenance

Wesley Mccleland
07.2025 - Current

Sales Associate

Lowe's
07.2022 - 07.2023

Manufacturing Production Associate

A.O.Sminth
05.2019 - 06.2025

Countertop Installer

Bison Counter Tops
06.2014 - 05.2019

High School Diploma -

Harpeth High School
Roy Durbin