Roy Durbin
Ashland City,TN
Summary
Dedicated professional with years of experience in construction and manufacturing, seeking to transition into automotive sales. Known for hands-on problem solving, strong communication, and a deep understanding of how products perform in real-world conditions. A lifelong car enthusiast with a genuine passion for vehicles and customer satisfaction, motivated by the opportunity to turn that passion into a successful sales career.
Overview
12
12
years of professional experience
Work History
Remodeling Carpenter/ Maintenance
Wesley Mccleland
Franklin, Nashville TN
07.2025 - Current
- Operated power tools and hand tools for various remodeling tasks.
- Assisted in measuring and cutting materials to precise specifications.
- Collaborated with team members to ensure project timelines were met.
- Followed safety protocols to maintain a secure work environment.
- Installed framing, drywall, and trim with attention to detail.
- Call clients to set up times for arrival
- Talked to contractor and Client to make sure what they needed fixed or renovated got done properly
- Supported project leads by preparing materials and maintaining workspace organization.
- Reduced material waste with precise measurements and efficient use of resources during woodworking tasks.
- Contributed to problem-solving discussions to enhance workflow efficiency.
- Promoted client satisfaction and loyalty by providing post-project support, addressing any concerns or adjustments as needed.
Manufacturing Production Associate
A.O.Sminth
Ashland City, TN
05.2019 - 06.2025
- Operated machinery to assemble components efficiently and accurately.
- Followed safety protocols to maintain a secure working environment.
- Conducted quality inspections to ensure product standards were met.
- Assisted in inventory management by tracking materials and supplies.
- Adapted quickly to new tasks and machinery as required by production demands.
- Supported training of new associates on operational procedures and safety guidelines.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Assembled products according to changing daily work orders and specific customer needs.
Sales Associate
Lowe's
Springfield TN
07.2022 - 07.2023
- Enhanced customer satisfaction through personalized service and product recommendations.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed inventory levels, ensuring product availability and minimizing stockouts.
- Trained new sales associates on company policies and effective sales techniques.
- Collaborated with team members to develop promotional strategies that increased foot traffic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Countertop Installer
Bison Counter Tops
Ashland City, TN
06.2014 - 05.2019
- Installed custom countertops utilizing precision measuring tools and techniques.
- Oversaw installation workflows ensuring adherence to safety standards and quality control measures.
- Mentored junior installers on best practices for countertop handling and installation processes.
- Collaborated with clients to assess design preferences and provide tailored countertop solutions.
- Resolved challenging situations through effective problem-solving skills while adhering to strict deadlines and budget limitations.
- Maintained inventory of materials, tools, and equipment to ensure efficient project execution.
- Implemented process improvements that enhanced installation efficiency and reduced material waste.
- Conducted site assessments to determine structural requirements for countertop installations.
- Facilitated communication between clients and project teams to align expectations and deliverables.
- Developed strong relationships with suppliers, securing high-quality materials at competitive prices.
- Enhanced customer satisfaction by providing precise and efficient countertop installation services.
- Collaborated with team members to complete complex countertop installations in a timely manner.
- Streamlined the installation process by maintaining accurate records of measurements, materials used, and project timelines.
- Provided exceptional customer service, addressing any concerns or issues during the installation process.
- Increased company revenue by consistently meeting target quotas for installations per month.
- Supported sales teams in generating leads through product demonstrations at trade shows and industry events.
- Conducted thorough consultations with clients to determine their specific needs and preferences for countertop designs.
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Prepared for new installations and repair work by removing original materials and debris.
- Planned and handled more than [Number] installation jobs each month.
- Made calls to verify appointment times to clients
- Communicated with clients verifying satisfaction with product
Education
High School Diploma -
Harpeth High School
Kingston Springs, TN05-2000
Skills
- Power tool operation
- Hand tool proficiency
- Finish carpentry
- Client communication
- Cabinet installation
- Siding installation
- Drywall installation
- Door installation
- Flooring installation
- Tile installation
- Project estimation
- Framing expertise
- Customer service
- Problem-solving
- Time management
- Attention to detail
- General laborer
- Multitasking and organization
- Critical thinking
- Team collaboration
- Inspection and repair
- Tool maintenance
- Project scheduling
- Layout planning
- Valid [state] driver's license
- Staff management
- Project planning
- Equipment management
- Residential construction
- Teamwork
- Teamwork and collaboration
- Flexible and adaptable
- Reliability
- Multitasking Abilities
Timeline
Remodeling Carpenter/ Maintenance
Wesley Mccleland
07.2025 - Current
Sales Associate
Lowe's
07.2022 - 07.2023
Manufacturing Production Associate
A.O.Sminth
05.2019 - 06.2025
Countertop Installer
Bison Counter Tops
06.2014 - 05.2019
High School Diploma -
Harpeth High School