Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Roy Ferrusca

Allen

Summary

Reliable Technician with undeniable troubleshooting, customer service and analytics skills coupled with more than 9 years of experience. Bilingual and effective in meeting safety compliance.

Overview

11
11
years of professional experience

Work History

Senior Tech

Swan
09.2023 - Current

In 4 months i was able to produce 750,000.00 in sales

Run all types of service calls

Helping a struggling HVAC department grow



Senior Tech

ARS
08.2022 - 07.2023

Ran all types of diagnostic calls

Ran high priority potential sales calls

Installed equipment when needed

Ran warranty calls

Senior Technician

AGES Corporation
10.2020 - 08.2022

Running all sales calls. Training younger tech to be able to troubleshoot and selling methods

Lead Technician

A#1
03.2020 - 08.2020

In charge of 6-8 team members. Making sure they were technically sound and sales educated. Ran estimates, trouble shooting calls as well as service calls.

HVAC Service Manager

Diamondblue Air And Plumbing
08.2019 - 01.2020

Built pricing and packages for start up. Was the license holder. Ordered parts and equipment. Assisted in installation. Ran Service calls. Earned several 5 star reviews.

Senior HVAC Technician

Frymire
09.2017 - 07.2019
  • Go out on HVAC maintenance calls, demand calls, sympathy calls. Be able to diagnose in a timely manner, make recommendations, and perform said recommendations

Technician

NextTech Central
08.2016 - 08.2017
  • Be ready to work all the time on refrigeration and large roof top units. Be able to diagnose, find parts available at anytime

Installer/Technician

Coventry And Gattis A/C And Heating
03.2013 - 07.2016
  • First full time HVAC job. Learned to install and some technician skills

Education

Some College (No Degree) - HVAC

ATI Career Training Center - Dallas
Dallas, TX

High School Diploma -

RL Turner High
Carrollton, TX
2000

Skills

NATE certified in HVAC installation and technician

  • Excellent customer interaction
  • Great at diagnosing and troubleshooting
  • Terrific team player and leader

Affiliations

Certified HVAC Contractor

  • Have won Employee of the Year 3 times in my career as well as several awards for Leadership
  • Over 200 Five star reviews from customers
  • Regularly a Top revenue producer/last year earned my company 1.4 million

Timeline

Senior Tech

Swan
09.2023 - Current

Senior Tech

ARS
08.2022 - 07.2023

Senior Technician

AGES Corporation
10.2020 - 08.2022

Lead Technician

A#1
03.2020 - 08.2020

HVAC Service Manager

Diamondblue Air And Plumbing
08.2019 - 01.2020

Senior HVAC Technician

Frymire
09.2017 - 07.2019

Technician

NextTech Central
08.2016 - 08.2017

Installer/Technician

Coventry And Gattis A/C And Heating
03.2013 - 07.2016

Some College (No Degree) - HVAC

ATI Career Training Center - Dallas

High School Diploma -

RL Turner High
Roy Ferrusca