ROY FREIHA
Summary
Multilingual senior negotiator with over 20 years of international experience in strategic purchasing, logistics, and high-value negotiations—primarily in the food and jewelry industries. Proven ability to streamline operations, reduce costs, and ensure quality and compliance across markets in South Africa, the Middle East, North Africa, and Europe. Specialized background in gemology and diamond grading, with a refined analytical skill set and strong leadership capabilities.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
35
35
years of professional experience
Work History
Manager, Partner
Falafel Freiha
07.2019 - Current
- - Oversaw daily operations, supply procurement, and business development for a local F&B enterprise.
- - Managed vendor relations and implemented cost-effective sourcing strategies.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Purchasing Manager, Food Trader
Aldoukan South African Mediterranean Food and Raw Food Importers
01.2004 - 09.2019
- - Directed purchasing and quality assurance for food and raw materials across the Middle East and Africa.
- - Led strategic negotiations, developed growth plans, and hit annual procurement targets.
- - Coordinated logistics across South Africa, North Africa, and Europe, ensuring compliance and efficiency.
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Performed monthly reconciliation of open purchasing orders.
- Implemented policies to reduce cost and eliminate waste.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Analyzed market trends and adjusted procurement strategies accordingly for optimal results.
- Developed risk management strategies to mitigate potential disruptions in the supply chain.
- Progressed through various purchasing, warehousing and leadership roles.
- Conducted regular research to identify trends and cost saving opportunities.
- Responded to market changes by adjusting procurement strategies, ensuring operational agility.
Assistant Director
The Jewellery Council of South Africa( Diamond Grading Laboratory)
01.2001 - 01.2004
- - Supervised diamond grading operations and ensured regulatory compliance.
- - Represented the organization in high-level events and submitted performance reports to executives.
Senior Diamond Grader
Antoine Hakim Jewelry
01.1994 - 01.2001
- - Evaluated and certified diamonds using GIA methodologies.
- - Managed international diamond transactions and trained junior graders.
Senior Diamond Grader
The Jewellery Council of South Africa
01.1991 - 01.1994
- - Conducted detailed diamond assessments in accordance with global grading standards.
Education
Diploma - Gemology
H.R.D
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G.I.A
Santa Monica, CaliforniaLebanese Baccalaureate - Literature Branch
Saint Joseph University
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Collège des Frères Mont La Salle
Skills
- Strategic Procurement & Cost Optimization
- International Logistics & Trade Operations
- Contract Negotiation & Vendor Management
- Food Industry Supply Chain Management
- Diamond Grading & Gemological Analysis
- Trilingual: Arabic, French, English
- IT Proficiency: Microsoft Office, Excel, Outlook
Additional Information
citizenships
SWISS,GREEK,LEBANESE
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager, Partner
Falafel Freiha
07.2019 - Current
Purchasing Manager, Food Trader
Aldoukan South African Mediterranean Food and Raw Food Importers
01.2004 - 09.2019
Assistant Director
The Jewellery Council of South Africa( Diamond Grading Laboratory)
01.2001 - 01.2004
Senior Diamond Grader
Antoine Hakim Jewelry
01.1994 - 01.2001
Senior Diamond Grader
The Jewellery Council of South Africa
01.1991 - 01.1994
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G.I.A
Lebanese Baccalaureate - Literature Branch
Saint Joseph University
undefined
Collège des Frères Mont La Salle
Diploma - Gemology
H.R.D
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