Roy Grande
Lake Villa,IL
Summary
Hardworking and dedicated job seeker with strong organizational, communication, and problem-solving skills, seeking an entry-level Law Enforcement position. Committed to serving and protecting the community with integrity, professionalism, and judgment. Eager to learn, contribute to a team, and uphold the highest standards of public safety and service.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Mosquito Control Technician
Lawn Doctor Of Antioch
08.2024 - Current
- Operated and maintained spraying equipment for effective pesticide application.
- Developed customer relationships through education on mosquito control measures and services offered.
- Provided outstanding customer service, addressing concerns and answering questions about mosquito control methods effectively.
- Reduced mosquito population by applying targeted chemical treatments to breeding sites.
- Adhered to strict safety protocols during all treatment applications, minimizing risk to non-target species as well as human residents.
Target Team Member
Target
08.2024 - 05.2026
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of the business.
Bouncer
Molly Mcguires
11.2025 - 04.2026
- Monitored venue for compliance with safety regulations and crowd control measures.
- Implemented conflict resolution strategies to maintain a secure environment for patrons.
- Conducted regular security checks to ensure safety of guests and staff.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Seasonal Associate
Ups Store
11.2022 - 05.2024
- Processed order returns from customers for retailer reshipment.
- Guided individuals through package shipping process
- Oversaw daily operations, including cash handling and financial reporting accuracy.
- Implemented quality control measures to maintain high service standards consistently.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Barrista
Starbucks
07.2022 - 12.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Created unique recipes for signature coffees and blended drinks, contributing to menu diversity and attracting new customers.
- Greeted customers, took beverage orders, and provided tailored recommendations based on taste preferences to enhance customer satisfaction.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Received and accurately processed customer payments.
- Restocked product displays based on demand and projected sales.
- Delivered prompt and professional responses to customer inquiries, ensuring a positive and welcoming cafe experience.
Life Guard
Great Wolf Lodge
07.2021 - 07.2023
- Ensured compliance with pool regulations and policies, promoting adherence among staff to maintain a safe environment.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Managed reckless behavior by intervening promptly and restricting access to recreational areas to safeguard patrons.
- Administered basic life support and CPR in emergency situations, stabilizing individuals before paramedics arrived.
Food Runner
Anastasia's Restaurant
01.2020 - 10.2021
- Assisted servers by promptly delivering drinks and appetizers to tables.
- Coordinated timely delivery of food orders to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline order preparation and service efficiency.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Bachelor of Science - Criminal Justice
University Wisconsin Oshkosh
05-2026
High School Diploma -
Lakes Community High
Lake Villa, IL05-2022
Skills
- Customer service
- Safety procedures
- Creative problem solving
- Adaptable
- De-escalation techniques
- Reliable and responsible
- Teamwork and collaboration
- Problem-solving
Certification
- Lifeguard
- Cpr
- Rescue Breathing
Timeline
Bouncer
Molly Mcguires
11.2025 - 04.2026
Mosquito Control Technician
Lawn Doctor Of Antioch
08.2024 - Current
Target Team Member
Target
08.2024 - 05.2026
Seasonal Associate
Ups Store
11.2022 - 05.2024
Barrista
Starbucks
07.2022 - 12.2023
Life Guard
Great Wolf Lodge
07.2021 - 07.2023
Food Runner
Anastasia's Restaurant
01.2020 - 10.2021
Bachelor of Science - Criminal Justice
University Wisconsin Oshkosh
High School Diploma -
Lakes Community High