Overview
Work History
Timeline
Generic

Roy Hall

Las Vegas,NV

Overview

9
9
years of professional experience

Work History

Technician

Fieldnation
Minneapolis, MN
03.2022 - Current
  • Performed system tests to ensure proper operation of the newly installed or modified low voltage cable system.
  • Inspected wiring closets for compliance with local building codes and manufacturer specifications.
  • Maintained inventory of all related materials used in the installation process.
  • Installed, terminated and spliced copper, coaxial, fiber optic cables for various applications.
  • Monitored and documented installation progress according to company procedures.
  • Conducted site surveys prior to installation to identify potential obstacles or hazards.
  • Ensured that all safety protocols were followed during installation activities.
  • Provided technical support to customers regarding low voltage cabling issues.
  • Prepared detailed reports summarizing completed work activities including any changes made from original plans.
  • Diagnosed problems quickly by utilizing a variety of test equipment such as tone generators, voltmeters.
  • Cleaned up worksite upon completion of assigned tasks ensuring that no debris was left behind.
  • Tested and troubleshot low voltage cable systems using specialized tools and equipment.
  • Correctly identified and labeled each cable run according to applicable standards.
  • Provided timely updates on job status to management personnel throughout project duration.
  • Repaired existing cabling infrastructure in accordance with industry standards.
  • Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
  • Maintained detailed logs of installation, repair and updating services.
  • Kept detailed inventory records of parts and materials and took note of potential shortages or problems.
  • Communicated with customers to access work areas and explain work.
  • Set up modems and other hardware with necessary cables.
  • Pulled lines to proper tension for safety and durability of installation work.

Technical Lead

Gibson Technical Services
Las Vegas, NV
08.2020 - 03.2022
  • Developed work teams and delegated tasks according to employee strengths.
  • Managed multiple tasks within tight deadlines while ensuring quality control throughout the process.
  • Collaborated with other team members to troubleshoot complex issues and develop solutions.
  • Evaluated staff progress and performed corrective actions to optimize team workflow.
  • Identified project risks and developed solutions and contingency plans to prevent mistakes and delays.
  • Facilitated communication between different teams to ensure successful completion of projects.
  • Guided staff members through technical challenges and identified areas needing improvement.
  • Trained technical personnel according to company and industry standards.

Technical Lead

National Data Contractor
Pinellas Park, FL
05.2018 - 04.2020
  • Determined technical requirements for projects and set work deadlines.
  • Developed work teams and delegated tasks according to employee strengths.
  • Managed multiple tasks within tight deadlines while ensuring quality control throughout the process.
  • Evaluated staff progress and performed corrective actions to optimize team workflow.
  • Trained technical personnel according to company and industry standards.
  • Built systems for multi-site deployment environments by incorporating characteristics of network architecture and available support systems.
  • Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
  • Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
  • Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
  • Installed outlets, drops, converters, modems, and digital terminals.
  • Assisted customers with technical support for cable connections and TV programming.
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.

Residential Cable Technician

Wiseconnect Communications
Overland Park, KS
08.2015 - 05.2018
  • Installed coaxial cables in residential homes and businesses according to industry standards.
  • Educated customers on the features and benefits of their cable services.
  • Replaced defective components such as amplifiers and splitters as needed.
  • Repaired faulty wiring and cabling issues using appropriate tools and materials.
  • Responded promptly to emergency calls from customers experiencing outages or other technical difficulties.
  • Set up new accounts for clients including installation of equipment and programming of remote controls.
  • Reviewed work orders prior to job completion to ensure accuracy of service provided.
  • Adhered strictly to company guidelines when dealing with customer complaints or requests for changes in services.
  • Installed cabling from transport and wiring closets to customer access outlet.
  • Selected correct tools or methodologies to perform specific cabling tasks.
  • Cared for and maintained company assets to avoid breakage, misuse or theft.
  • Installed, set up and repaired devices and system components.
  • Climbed poles and ladders to install, maintain or inspect equipment.
  • Ran wires between components and to outside cable systems.
  • Installed and repaired distribution racks and cables.
  • Laid out cabling plans and ran through buildings to desired locations.

Timeline

Technician

Fieldnation
03.2022 - Current

Technical Lead

Gibson Technical Services
08.2020 - 03.2022

Technical Lead

National Data Contractor
05.2018 - 04.2020

Residential Cable Technician

Wiseconnect Communications
08.2015 - 05.2018

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Roy Hall