Roy Jackson
Middletown,CT
Summary
Talented professional adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Driven with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Facilities Director
Aviva Senior Living
12.2023 - Current
- Collaborated with other departments to foster efficient use of facility space and resources.
- Conducted regular facility inspections to identify areas for improvement or repair needs.
- Conducted regular facility inspections to identify repair needs or improvements.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Maintained accurate records of all facilities'' assets and ensured proper documentation of maintenance activities.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and oversaw construction and renovation projects.
- Ordered, maintained and distributed supplies and inventory.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Ensured safe work environment through adherence to OSHA standards and regular safety audits.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
Maintenance Manager
Middletown Brooke Apartments
08.2021 - 11.2023
- Controlled a diverse portfolio of properties, achieving a 96% occupancy rate through effective leasing strategies
- Directed day-to-day operations of a large apartment facility, ensuring a seamless customer experience
- Oversaw facility operations, achieving a 65% reduction in operational costs and work order request
- Led day-to-day facility operations, ensuring a seamless work environment for employees
- Managed facilities across multiple locations, maintaining a 94% facility uptime rate
- Used Yardi Voyager for property management.
Chief Engineer
DoubleTree By Hilton at Bradley Airport
08.2020 - 12.2021
- Repaired or replaced damaged structural elements, including floorboards, ceiling tiles, drywall, and carpet
- Helped improve online review rating from 3.2 to 4.8 stars using Guest Revu
- Coordinated with HR department to recommend new-hire training that reduced instances of misunderstandings and miscommunication in first 2 months
- Maintained on-call availability for emergencies every day
- Supervised laborers, contractors, and subcontractors on site
- Hiring and Discipline of all employees
- Trained Maintenance and housekeeping staff
- Completed 50+ Hazard Assessments with 93% accuracy
- Obtained working knowledge of PLC and 480 electrical
- Used electrical testing devices to diagnose machine malfunctions and ensure employee safety.
Environmental Unit Leader
Jesco Environmental/ Coast 2 Coast Consulting
01.2005 - 08.2020
- Maintain compliance with INVISTA Compliance Standards, including risk assessment, risk management, internal audits and self-assessments on environmental programs.
- Manage and supervise direct reports.
- Responsibilities include reporting, compliance assurance, management of permit modifications and renewals, procedure improvements and changes, waste analysis and testing.
- Maintain compliance through execution of plans
- Leverage work processes and management systems to drive efficiency and performance
- Develop training and tools for sites and assist with development of gap closure/capital cost plans
- Leverage best practices from internal and external resources to continually improve environmental performance and enhance site talent
- Manage agency interactions during site inspections
- Drive site-wide compliance for environmental programs
- Provide clear, timely and concise guidance to operating areas and other site teams
- Analyze incident and compliance trends data and work with operating department
- Assess and mitigate employee exposure to hazards in workplace
- Stay current with new ideas, engineering and techniques in environmental field.
Education
HVACR -
Porter And Chester Institute
Rocky Hill, CT01.2018
Bachelor's degree, Mechanical Engineering -
Texas A&M University
College Station, TX01.2007
Skills
- Maintains visibility and professionalism in market by participating in civic and professional organizations and encouraging all staff to do same
- Demonstrated ability in motivating, influencing, and developing personnel to improve environmental performance
- As manager of staff, ensures that all performance reviews, goal setting and career development planning are completed for all employees Trains, coaches and mentors’ teams on business development, pursuit leadership and project execution Manages morale, hiring, onboarding, goal setting, performance management and terminations Ensures that subordinate supervisors are well trained and effective in their supervisory responsibilities
- Knowledge and understanding of operations procedures and practices
- Actively develops and maintains client relationships and builds new business and participates in evaluation of new project opportunities; leads proposal teams
- Ability to analyze data and/or material, condense, prepare, and effectively communicate with all levels of organization
- Have knowledge of local/regional environmental services market, especially related to environmental remediation, environmental permitting and planning
- Extensive regulatory knowledge and practical experience in US federal and state environmental programs (air, water, waste) with ability to interpret complex regulations and develop and implement short-term and long-term strategic solutions
Certification
- Osha-30
- Hazwoper 40
- CPO
- EPA Universal refrigerant
- RRP cert
- Rpo license
Personal Information
Title: Maintenance Manager/Environmental Specialist
Timeline
Facilities Director
Aviva Senior Living
12.2023 - Current
Maintenance Manager
Middletown Brooke Apartments
08.2021 - 11.2023
Chief Engineer
DoubleTree By Hilton at Bradley Airport
08.2020 - 12.2021
Environmental Unit Leader
Jesco Environmental/ Coast 2 Coast Consulting
01.2005 - 08.2020
HVACR -
Porter And Chester Institute
Bachelor's degree, Mechanical Engineering -
Texas A&M University
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