Summary
Overview
Work History
Education
Skills
Timeline
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Roy Johnson

Summary

Dynamic and dedicated professional with a clean driving record and strong conflict resolution skills, previously with Southeast Tennessee Human Resource Agency. Proven track record in enhancing customer satisfaction through exceptional passenger assistance and safety awareness, while implementing efficient navigation techniques to optimize transportation services. Committed to maintaining high standards in vehicle maintenance and safety.

Experienced with operating various types of vehicles in diverse conditions. Utilizes precise driving techniques to ensure safety and efficiency. Track record of adhering to strict schedules and maintaining excellent vehicle upkeep.

Overview

37
37
years of professional experience

Work History

Vehicle Operator

Southeast Tennessee Human Resource Agency
03.2014 - Current
  • Consistently exceeded expectations for professionalism during routine evaluations from both employers and passengers.
  • Developed strong communication skills through daily interactions with passengers, dispatchers, and supervisors.
  • Demonstrated flexibility in adapting to various vehicle types, learning new routes quickly for optimal efficiency.
  • Contributed to a positive working environment by maintaining open lines of communication with colleagues and supervisors.
  • Reported defects, damage, and accidents to proper personnel.
  • Implemented GPS technology for more precise navigation, saving time on daily routes.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Upheld a clean driving record by following all safety guidelines while operating vehicles.
  • Enhanced vehicle safety by conducting regular inspections and maintenance checks.
  • Adhered to all traffic laws and regulations, promoting safe driving practices among team members.
  • Coordinated closely with team members to optimize workflow during high-traffic periods.
  • Operated different types of vehicles and equipment in varied terrain and conditions.
  • Increased reliability through proactive communication with clients regarding any schedule changes or delays.
  • Supported management in identifying opportunities for improvements within the motor vehicle operation department.
  • Collaborated with dispatchers to ensure optimal routing and scheduling for maximum efficiency.
  • Accommodated special requests from clients while maintaining strict adherence to delivery schedules.
  • Participated in ongoing professional development to stay current with industry trends and best practices.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles and completed daily maintenance actions.

Oxygen Technician

North Ga Respi Care
02.2002 - 11.2013
  • Implemented quality control measures to consistently deliver high-quality services to patients requiring oxygen therapy.
  • Contributed to a positive work environment by displaying professionalism, empathy, and compassion towards both colleagues and patients alike.
  • Efficiently managed emergency situations involving respiratory distress or compromised airway access, providing life-saving support as needed.
  • Improved patient comfort by skillfully administering prescribed oxygen treatments.
  • Ensured accurate recordkeeping of patient information and treatment details, facilitating seamless communication among healthcare providers.
  • Demonstrated excellent communication skills when liaising between physicians, nurses, and other healthcare providers regarding patient treatment plans.
  • Conducted thorough inspections of oxygen storage areas, ensuring compliance with safety regulations.
  • Enhanced patient safety by meticulously monitoring and maintaining oxygen equipment.
  • Streamlined inventory management for efficient oxygen supply distribution.
  • Performed preventive maintenance on respiratory equipment, prolonging the lifespan of critical devices.
  • Assisted in the training of new Oxygen Technicians, fostering a culture of teamwork and continuous improvement.
  • Provided exceptional customer service when assisting patients with questions or concerns about their oxygen therapy regimen.
  • Educated patients and families on proper use of home-based oxygen systems, promoting self-sufficiency and safety.
  • Adhered to strict infection control protocols when handling respiratory devices, minimizing the risk of cross-contamination among patients.
  • Reduced equipment malfunctions through diligent troubleshooting and timely repairs.
  • Promoted a culture of safety and accountability by consistently adhering to established policies, procedures, and best practices within the respiratory care field.

Volunteer Fire Fighter/Instructor's Assistant

East Polk Fire and Rescue
03.1988 - 09.2011
  • Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
  • Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
  • Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
  • Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
  • Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Promoted a culture of safety within the fire department by adhering to established protocols in both routine activities and emergency situations.
  • Reduced fire hazards within the community by conducting thorough building inspections and recommending preventive measures.
  • Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
  • Checked fire and life safety systems and equipment for proper placement at properties.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Directed evacuations during fires and emergencies to avoid fatalities, injuries, and panic.
  • Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
  • Developed strong relationships with fellow first responders by participating in joint training exercises and supporting mutual aid agreements.
  • Completed the Emergency Vehicle Operators Course for Instructors
  • Basic First Aid Course/ Blood Borne Pathogens for Instructors,
  • Vehicle Extrication for Instructors
  • Trench Rescue,Visual Tracker,Map Orientation.
  • High Angle Rescue,Advance Swift Water Rescue, Big Rig Extrication and Documentation Class.
  • Hazardous Materials Certification
  • Level 3 Fire Fighter Training

Education

High School Diploma -

Copper Basin High School
Copperhill, TN
05-1991

Skills

  • Punctuality
  • Defensive driving
  • Traffic laws adherence
  • Maintenance
  • Vehicle inspection
  • Accident prevention
  • Safe driving techniques
  • Safety awareness
  • Clean driving record
  • Passenger transportation
  • Passenger assistance
  • Fare collection
  • Conflict resolution skill

Timeline

Vehicle Operator

Southeast Tennessee Human Resource Agency
03.2014 - Current

Oxygen Technician

North Ga Respi Care
02.2002 - 11.2013

Volunteer Fire Fighter/Instructor's Assistant

East Polk Fire and Rescue
03.1988 - 09.2011

High School Diploma -

Copper Basin High School

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