Roy Lugo
Ridgewood,NY
Summary
Hardworking and reliable worker with great productivity and dedication. Highly organized, proactive and punctual with team-oriented mentality. Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and kind individual . Offering exceptional communication and multitasking abilities. Reliable Team Member with solid background meeting and exceeding production demands.
Overview
10
10
years of professional experience
Work History
Caretaker -HA Elevator Warehouse
NYCHA E.S.R.D
Queen, NY
12.2023 - Current
- Received and tracked incoming inventory shipments.
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained accurate inventory records using computerized tracking systems.
- Assembled orders according to customer requests.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Performed cycle counts to maintain accurate inventory records.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Elevator Service Repair Maintenance Helper
NYCHA
Manhattan, NY
01.2023 - Current
- Completed new installations of components such as locks and handles.
- Operated tools and devices to open locks when no key was available.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and service flooded elevator pits to function ideal levels.
- Connected pump and hoses to clear flooded pits
- Coordinated and executed installation of light fixtures according to job specifications .
Maintenance Technician
JCDecaux
Queens, NY
04.2022 - 10.2022
- Completed routine maintenance checks, notifying management of needed repairs.
- Followed company uniform, performance and security policies with every job.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Notified management of structural issues and major repairs.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Washed exterior and interior windows and trim, using ladders to access elevated windows.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Logged driving hours and fuel usage data on time to keep reports current.
- Used scrapers, brushes, , cleaners, disinfectants, insecticides, chemicals , power wash and hoses to clean and protect interior and exterior bus shelters .
concierge
NFC AMENITY
08.2019 - 11.2019
- Handling requests from community resident
- Distributing mail
- Managing parking
- Commissioning handyman services
- Taking requests for repairs
- Presenting property to potential tenants
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Handling the marketing of residential communities.
- Prioritized and organized tasks to efficiently accomplish service goals.
Porter
Hotel Hugo
Manhattan, NY
06.2018 - 08.2019
- Maintaining and cleaning the hotel
- Help coworkers , clean hallways/floors/ and doorways, take out trash
- Respond to guests requests and provide top customer service
- Valeting cars,calling cabs ,transporting guests, giving directions, performing basic concierge work ,and responding to the guest’s needs
- Sanitized frequented areas and equipment using approved supplies.
- Performed basic maintenance and cleaning.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Maintained inventory of necessary supplies.
- Assisted with snow removal and management of winter upkeep.
- Cleaned driveway, sidewalks and other areas as directed by management.
Bellman
Hotel Henri
Manhattan, NY
11.2016 - 07.2018
- Making sure every guess was acknowledged and welcomed
- Andling any guess questions or complaints with respect and courtesy
- Attending to any guess request for help as soon as possible
- Responded to guest concerns and requests and quickly handled issues.
- Greeted visitors pleasantly upon arrival and offered immediate assistance.
- Maintained pristine condition of lobby.
- Discussed guest issues with front desk manager to devise speedy resolutions.
Maintenance/Porter
Laguardia Airport
Queens, NY
11.2015 - 06.2016
- Maintaining an organized and safe workspace
- Opping and cleaning facility
- Athering and taking out garbage to compactor
- Ecycling garbage
- Roviding information to fellow travelers
- Nsured an organized environment
- Chool/ Accomplishments-
- Lushing High school : Diploma
- EMA online college classes
- Monitored, inspected, and identified external facility or building areas requiring maintenance or repair.
- Inspected machinery to determine whether repairs were needed, completed basic maintenance and escalated complex problems to supervisors for attention.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Warehouse Worker
Best Buy
Queens, NY
06.2014 - 04.2016
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from warehouse locations.
- Loaded and unloaded materials by hand or with equipment to help team meet work demands.
- Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
Maintenance Technician
JCDecaux
Queens, NY
Education
Electrical 1 - Electrical
Renaissance Technical Institute.org
173 East 112th Street New York, New York 1002906-2024
High School Diploma -
Flushing High School
Flushing, NY06.2014
Skills
- Driver license
- Event Details
- Clear Communication
- Safe Driving Techniques
- Calm Under Pressure
- Facility and Site Cleaning
- Multitasking and Prioritization
- Strong Work Ethic
- Positive Team Player
- Snow and Ice Removal
- Grounds Maintenance
- General Maintenance
- Productivity and Time Management
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Inventory Tracking
- Warehouse Operations
- Warehouse Organization
- Warehouse Safety
Timeline
Caretaker -HA Elevator Warehouse
NYCHA E.S.R.D
12.2023 - Current
Elevator Service Repair Maintenance Helper
NYCHA
01.2023 - Current
Maintenance Technician
JCDecaux
04.2022 - 10.2022
concierge
NFC AMENITY
08.2019 - 11.2019
Porter
Hotel Hugo
06.2018 - 08.2019
Bellman
Hotel Henri
11.2016 - 07.2018
Maintenance/Porter
Laguardia Airport
11.2015 - 06.2016
Warehouse Worker
Best Buy
06.2014 - 04.2016
Maintenance Technician
JCDecaux
Electrical 1 - Electrical
Renaissance Technical Institute.org
High School Diploma -
Flushing High School
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