Roy Mangrum
Kernersville,NC
Summary
Self- motivated Team Member bringing great personnel management and motivational abilities. Helps drive team growth and enhance results through hands-on, proactive oversight of daily operations. Always ready to help personnel and managers achieve shared goals.
Overview
31
31
years of professional experience
Work History
Packing Mechanical Specialist / KDF Operator
RJ Reynolds
Tobaccoville, NC
10.2014 - Current
- Performed regular maintenance and troubleshooting of mechanical systems.
- Developed and implemented preventive maintenance plans for a wide range of mechanical equipment.
- Provided technical support to production staff in the operation and maintenance of mechanical systems.
- Preform visual quality checks
- Ensured that all safety procedures were followed during maintenance activities.
- Diagnosed mechanical problems and determined solutions to correct concerns.
Site Supervisor
Market place Staffing
Greensboro, NC
04.1993 - 05.2024
- Managed and supervised a team of 15+ site staff members to ensure safety, quality control and efficient operations.
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
- Conducted regular training sessions with staff to ensure compliance with company policies and procedures.
- Ensured that all personnel wore appropriate personal protective equipment while working at construction sites.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
Production Operator
ConvaTec
Greensboro, NC
01.2013 - 10.2014
- Performed regular inspections of production and to ensure optimal performance.
- Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
- Identified and resolved operational issues with the assistance of maintenance personnel.
- Collaborated with team members to increase efficiency and productivity on the production line.
Advantage Coordinator
Sam's Club
Greensboro, NC
08.2007 - 01.2013
- Responsible for building relationships with Advantage members
- Ensured customer satisfaction by providing timely resolution to customer issues.
- Assisted customers with product selection, pricing information, order placement, and delivery status.
- Developed promotional material in support of marketing campaigns for the company's products and services.
- Conduct marketing and sales events to educate Advantage members on the benefits of membership
- Conducted market research to identify opportunities for product expansion or improvement.
Quality Assurance Manager
Ditan Distribution
Morrow, GA
05.2005 - 06.2007
- Developed and implemented quality assurance policies and procedures.
- Reviewed customer complaints and identified trends in order to develop corrective action plans.
- Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
- Analyzed data from quality control testing to identify areas of improvement.
- Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
- Investigated customer feedback and developed strategies for addressing complaints quickly and efficiently.
- SAP R3 WMS implementation - responsible for SAP entries concerning merchandise returned from customers
Air Plane Structures Mechanic
TIMCO Aviation Services
Greensboro, NC
03.1995 - 05.2005
- Repairing aircraft fuselage,wings,airfoils,seats,wheels and tires,controls and mechanism
- Installing and rigging aircraft flight controls surfaces.
- Assembles repairs using special fasteners and adhesives
- Checks repairs for serviceability according to specifications and technical publications
- Inspects structures and components and determines operational status
Education
High School Diploma -
West Montgomery High School
Mount Gilead, NC06-1987
Some College (No Degree) - Accounting And Finance
Middle College At Gtcc-Gso
Jamestown, NCSome College (No Degree) - Industrial System Technology
Forsyth Technical Community College
Winston-salem, NCSkills
- Quality control techniques
- Industrial Automation Knowledge
- Quality Inspection
- Microsoft Office Suite
- SAP
- Problem-Solving
- Teamwork and Collaboration
- Machine Operation
- Hand tools proficiency
- Work Order Interpretation
Timeline
Packing Mechanical Specialist / KDF Operator
RJ Reynolds
10.2014 - Current
Production Operator
ConvaTec
01.2013 - 10.2014
Advantage Coordinator
Sam's Club
08.2007 - 01.2013
Quality Assurance Manager
Ditan Distribution
05.2005 - 06.2007
Air Plane Structures Mechanic
TIMCO Aviation Services
03.1995 - 05.2005
Site Supervisor
Market place Staffing
04.1993 - 05.2024
High School Diploma -
West Montgomery High School
Some College (No Degree) - Accounting And Finance
Middle College At Gtcc-Gso
Some College (No Degree) - Industrial System Technology
Forsyth Technical Community College
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