Roy Melgar
Winnetka,CA
Summary
Highly responsible with experience in leading and managing teams. Skilled in coordinating activities, ensuring compliance with regulations, and resolving issues to maintain operations and achieve business goals. Effective communicator and problem-solver who has made significant impacts on operational efficiency in previous roles. Strong leadership skills demonstrated by creating a positive work environment that encourages team collaboration and productivity.
Overview
6
6
years of professional experience
Work History
Person in Charge\ Keyholder
Smart And Final
Winnetka, CA
09.2023 - 09.2024
- Monitored performance of employees to ensure quality standards were met.
- Managed daily operations of the department, including supervising staff and assigning duties.
- Developed strategies to increase efficiency and reduce costs in the department.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Provided guidance and support for personnel as needed.
- Ensured compliance with company policies and procedures.
Cashier
Smart And Final
San Mateo, CA
01.2021 - 09.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Prime Shopper
Whole Foods Market Inc
San Mateo, CA
03.2019 - 01.2021
- Consulted with customers on food selections and custom order requests.
- Placed completed orders in labeled, temperature-appropriate storage, pending customer pick up or delivery.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
Education
High School Diploma -
Sequoia High School
Redwood City, CA06-2011
Skills
- Customer Service Focus
- Effective Leadership
- Team Management
- Goal Oriented
- Strategic Planning
- Highly Energetic and Detail Oriented
- Multi-tasking Strength
- Proficient with Computers
- Quick Learner
- Bilingual (English and Spanish)
Timeline
Person in Charge\ Keyholder
Smart And Final
09.2023 - 09.2024
Cashier
Smart And Final
01.2021 - 09.2023
Prime Shopper
Whole Foods Market Inc
03.2019 - 01.2021
High School Diploma -
Sequoia High School
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