Roy Mestas
Evansville,WY
Summary
Proactive and detail-oriented sales representative with a strong foundation in customer relationship management and sales negotiation. Known for driving revenue through insightful market research and effective product demonstrations, ready to contribute to organizational growth and client satisfaction.
40 plus years with concrete knowledge, worked in the family concrete business Throughout the years. Still learning and growing as the business grows. I worked in the asphalt end of the business when I worked road construction, so I have some knowledge of asphalt. As for the aggregate end of the business I know enough, but willing to learn more and, grow as the 3 phases of our business grows.
Overview
5
5
years of professional experience
Work History
Outside Sales Representative
Knife River
Casper, Wyoming
05.2020 - Current
- Developed relationships with contractors to promote construction materials.
- Coordinated product demonstrations to showcase material features and benefits.
- Conducted market research to identify customer needs and industry trends.
- Managed customer inquiries and provided timely solutions to issues.
- Collaborated with the logistics team to ensure timely product delivery.
- Presented sales proposals to clients using persuasive communication techniques.
- Maintained up-to-date knowledge of Knife River product offerings and services.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Negotiated prices and set up contracts to finalize sales agreements.
- Educated customers on product features and technical details to highlight benefits.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Demonstrated products to potential customers and answered questions to close sales.
- Maintained knowledge of current product offerings and pricing structures.
- Managed accounts by providing solutions that best fit the customer's needs.
- Organized sale calls with customers and vendors.
- Researched potential clients, identified decision makers and developed relationships with them.
- Gathered data on competitors' products, prices, and sales techniques.
- Collaborated with other departments to complete sales transactions.
- Maintained open communication with leadership to facilitate business development.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
- Adhered strictly to all applicable laws governing business operations in assigned territory.
- Collaborated closely with internal departments to ensure successful execution of campaigns.
- Monitored industry trends and kept abreast of new developments in the marketplace.
- Developed and maintained relationships with clients to ensure repeat business.
- Greeted and assisted customers to foster positive experiences.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Education
GED -
Natrona County High School
Casper, WY09-1984
Skills
- Customer relationship management
- Market research
- Sales negotiation
- Product demonstration
- Account management
- Sales forecasting
- Revenue generation
- Technical product knowledge
- Problem solving
- Relationship building
- Goal oriented
- Friendly and cheerful
- Reasoning
- Pricing strategy
- Client needs assessment
Timeline
Outside Sales Representative
Knife River
05.2020 - Current
GED -
Natrona County High School