Roy Miller
El Cajon,CA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at 7-11 Convenience Store. Proven ability to engage guests and handle cash transactions accurately, while maintaining high cleanliness standards. Recognized for enhancing customer relations and streamlining service processes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server/Restaurant Busser/Dishwasher
Acrobat Outsourcing Staffing Agency
07.2011 - 04.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
7-11 Convenience Store
02.2013 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
GED -
Job Corps
Imperial Beach, CA08-2006
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
Languages
English
Professional Working
Timeline
Cashier
7-11 Convenience Store
02.2013 - 01.2017
Server/Restaurant Busser/Dishwasher
Acrobat Outsourcing Staffing Agency
07.2011 - 04.2018
GED -
Job Corps
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