Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
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Roy Montgomery

Tigard,OR

Summary

Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with a commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiatives to reduce error rates and optimize company processes.

Overview

13
13
years of professional experience

Work History

QA Engineer

Aspen Capital/Gregory Funding
02.2018 - Current
  • Experienced in functional testing, system testing, feature testing, compatibility testing, regression testing, accessibility and performance testing
  • Enhanced team collaboration by actively participating in Agile/Scrum meetings, providing valuable insights on quality assurance aspects
  • Experienced in developing solid test documentation, converting business and technical requirements into test procedures
  • Worked with Business Analysts, Software Developers, QA Engineers, and other business units to achieve the team's goals (some colleagues remote in NY and Guadalajara, MX)
  • Contributed to successful product launches through meticulous end-to-end testing of applications
  • Strong team player with the ability to work productively in a team as well as individually
  • Boosted product performance with rigorous load and stress testing, optimizing system resources under heavy workloads
  • Proven organizational, analytical, and communication skills
  • Helped maintain and update Selenium-based automation framework using C#, SQL, and Jenkins
  • Worked in waterfall, agile, and scrum environments
  • Worked on more than 200 projects

Boarding, Escrow, and Special Programs Manager

ASPEN Capital/Gregory Funding
04.2015 - 02.2018
  • Managed 4 teams with high productivity that are crucial to the company's success
  • Created a highly productive and efficient escrow team that met all of the industry's legal requirements
  • Established new processes that increased productivity by 1000% that made the company more scalable
  • Developed and executed strategic plans for the growth and expansion of special programs
  • Championed a culture of innovation within the workplace by promoting creative problem-solving methods among team members
  • Cultivated a positive working environment by fostering open communication channels between team members, stakeholders, and partners

Ops Fulfillment Manager

Seterus (IBM)
02.2012 - 03.2015
  • Responsible for managing a team of Team Leads to help drive business with daily, weekly, and monthly meetings
  • Provided coaching and training to new hires and less experienced employees
  • Worked in a project management capacity to drive and implement new processes when resources were not available.
  • Processed over 1000 Modifications a month
  • Streamlined fulfillment processes for faster delivery times and increased customer satisfaction

Escrow Team Lead

Seterus (IBM)
01.2011 - 01.2012
  • Responsible for managing a team of Escrow Analysis agents to drive production and create accurate, efficient processes
  • Worked closely with the development staff to create a new Escrow Analysis statement for the company
  • Worked with upper management by providing daily, weekly, and monthly reports for visibility.
  • Created over 150,000 escrow statements a year
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times

Education

SOME COLLEGE (GENERAL EDUCATION) -

SIERRA COLLEGE
Rocklin, CA
06.1997

H.S. DIPLOMA -

MADERA HIGH SCHOOL
Madera
06.1994

Skills

  • T-SQL
  • PostgreSQL
  • Test case design
  • Defect tracking
  • User Acceptance Testing
  • Software development life cycle
  • Team Leadership
  • Documentation And Reporting
  • Attention to Detail
  • Quality Assurance
  • Team Collaboration
  • Test Plan Development

Professional Highlights

  • Tested borrower monthly statements for over 23k loans and 5 different workflows
  • Created all SQL scripts for nightly statement automation
  • Tested a Borrower Portal for document viewing, data submission, and payment maintenance
  • Validated functional compatibility of Borrower Portal on mobile
  • Tested excel tools and implemented new securities
  • Tested system upgrade and conversion of system of record
  • Tested data warehouse conversion from on-prem to the cloud (Azure and AWS)
  • Tested phone application, Twilio, for phone payments
  • Created Data Integrity SQL scripts for nightly runs

Timeline

QA Engineer

Aspen Capital/Gregory Funding
02.2018 - Current

Boarding, Escrow, and Special Programs Manager

ASPEN Capital/Gregory Funding
04.2015 - 02.2018

Ops Fulfillment Manager

Seterus (IBM)
02.2012 - 03.2015

Escrow Team Lead

Seterus (IBM)
01.2011 - 01.2012

SOME COLLEGE (GENERAL EDUCATION) -

SIERRA COLLEGE

H.S. DIPLOMA -

MADERA HIGH SCHOOL

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