Roy Nicholls
Summary
Adept at HVAC troubleshooting and system installations, I significantly enhanced system longevity at EPA Repairs. My strong interpersonal skills, honed across roles from courier to lawn care specialist, ensure exceptional customer service. Trained in safety protocols, I prioritize workplace safety, achieving positive outcomes and client satisfaction without exceeding budget constraints.
Overview
25
25
years of professional experience
Work History
HVAC Assistant
EPA Repairs
Chantilly, VA
03.2021 - Current
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
- Maintained safe work environments by adhering to strict safety protocols and guidelines.
- Traveled to job sites for both scheduled and emergency appointments.
Lawn Care Specialist
TruGreen
Chantilly, VA
04.2016 - 11.2017
- Prevented damage from pests by identifying infestations early on applying appropriate treatment methods.
- Assisted in training new team members on company procedures, equipment usage, and safety protocols.
- Conducted comprehensive property assessments to identify potential issues or areas for improvement.
- Managed inventory effectively by maintaining adequate supplies of necessary tools, equipment, materials without exceeding budget constraints.
Lawn Care Specialist
Scotts
Chantilly, VA
02.2010 - 04.2016
- Assisted in training new team members on company procedures, equipment usage, and safety protocols.
- Achieved strong client relationships by consistently delivering high-quality results that met or exceeded expectations.
- Conducted comprehensive property assessments to identify potential issues or areas for improvement.
- Enhanced lawn health by providing proper fertilization and weed control treatments.
- Delivered exceptional customer service, leading to positive reviews and referrals.
- Trained and supervised junior lawn care assistants to improve quality of team output.
Courier
DHL Express
Chantilly, VA
11.2003 - 03.2005
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Courier
Airborne Express
Chantilly, VA
08.1999 - 01.2002
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
Associate of Applied Science - Heating, Air Conditioning, And Refrigeration Installation And Repair
Northern Virginia Community College, Woodbridge Va
Woodbridge, VA08.2025
Skills
- System diagnostics
- Heating Systems
- Ventilation Systems
- HVAC Troubleshooting
- System installations
- Drywalling
- Air Conditioning
Timeline
HVAC Assistant
EPA Repairs
03.2021 - Current
Lawn Care Specialist
TruGreen
04.2016 - 11.2017
Lawn Care Specialist
Scotts
02.2010 - 04.2016
Courier
DHL Express
11.2003 - 03.2005
Courier
Airborne Express
08.1999 - 01.2002
Associate of Applied Science - Heating, Air Conditioning, And Refrigeration Installation And Repair
Northern Virginia Community College, Woodbridge Va