Roy Persaud

• Developed and implemented a sales strategy that resulted in a 25% increase in monthly sales and a 15% increase in customer satisfaction within the first year.
• Trained and mentored a team of 12 sales representatives, resulting in a 20% increase in their sales performance and a 10% increase in customer retention.
• Analyzed market trends and adjusted pricing strategies, resulting in a 5% increase in profit margins and a 10% increase in overall sales revenue.
• Excellent communication skills, both verbal and written.
• Strengthened communication skills through regular interactions with others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.
• Proved successful working within tight deadlines and a fast-paced environment.

• Managed a team of 15 engineers to develop and launch a new software product, resulting in a 25% increase in revenue and a 15% increase in customer satisfaction within the first year.
• Implemented a new project management tool and agile methodologies, reducing project delivery time by 20% and increasing team productivity by 25% over a six-month period.
• Mentored and coached team members to improve technical skills and leadership abilities, resulting in a 10% increase in team member retention and a 15% improvement in team satisfaction scores.

Software Development Manager

• Developed and implemented a new software architecture, resulting in a 30% reduction in system downtime and a 20% increase in system reliability.

SKILLS & COMPETENCIES

• Project management
• Software development
• Hardware development
• Team leadership
• Mentoring and coaching
• Cross-functional collaboration
• Quality control
• Talent acquisition
• Budget management
• Process improvement
• Time management
• Strategic planning
• Communication
• Problem-solving
• Decision-making