Roy Pierson

Digital transformation executive responsible for driving enterprise digital strategy and architecture across one of the largest nonprofit healthcare systems in the U.S

• Spearheaded modernization of CommonSpirit.org’s digital experiences, aligning consumer and patient facing platforms with critical goals to transform our care delivery
• Led architecture and execution of enterprise services strategy, enabling scalable integrations across multiple EHR platforms in support of new digital care models
• Delivered robust, modern digital channel capabilities (web/mobile/AI, GCP/Gemini) improving accessibility, usability, and patient self-service across the continuum of care
• Partnered with product, marketing, and clinical teams to reimagine healthcare experiences with AI-powered interfaces, real-time data access, and scalable patient services in alignment with our 3 to 5-year digital roadmap
• Key Technologies: Azure, GCP, FHIR, HL7, OpenAI + Gemini, Mobile/Web FE (various)
• Digital transformation executive responsible for driving enterprise digital strategy and architecture across one of the largest nonprofit healthcare systems in the U.S

Modernized the engineering organization and product platforms across five product lines

• Led the vision and architecture of a new SaaS/PaaS platform and cloud-native IoT platform
• Chief architect and visionary behind the company’s flagship IoT and security system platform, Merlin, enabling a single platform ecosystem for the self-storage industry
• Architected/developed IoT platform to support embedded systems and controls for facility management, leveraging Elasticsearch, AWS and Google Cloud (data)
• Modernized B2C auction platform (StorageTreasures.com) using ReactJS, AWS, Cloud functions, and event-based services to enable auction/payment process to finality
• Scaled up to a 50-person cross-functional team driving engineering excellence; implemented Agile, DevSecOps, CI/CD, and automated QA pipelines
• Modernized the engineering organization and product platforms across five product lines

Led startup and growth-stage companies through aggressive product development cycles, delivering high-impact platforms across real-time (team) collaboration, field service logistics, and mobile marketing platforms to drive hyper/local personalization leveraging big data

• Developed a next-generation real-time collaboration platform (à la Slack or Teams) leveraging GCP, Firebase, and Twilio
• Delivered mobile-first, API-driven field service platform with hybrid apps and offline capabilities, enabling communication/cable provider solutions across the Americas
• Advised clients on cloud strategy and Web3/IoT readiness in early-stage engagements
• Led startup and growth-stage companies through aggressive product development cycles, delivering high-impact platforms across real-time (team) collaboration, field service logistics, and mobile marketing platforms to drive hyper/local personalization leveraging big data

Technology and solution leader for enterprise cloud, mobility, and analytics transformations across industries (healthcare, hospitality, logistics)

• Delivered cloud strategy engagements with AWS, Microsoft, and Tableau
• Incubated healthcare digital products, including telehealth and mHealth initiatives
• Co-founded and built a SoLoMo content marketing and personalization platform
• Technology and solution leader for enterprise cloud, mobility, and analytics transformations across industries (healthcare, hospitality, logistics)

15-year tenure culminating in national and global leadership roles across enterprise consulting, architecture, and industry vertical strategy

• Led national Retail & Hospitality industry practice ($30M P&L), delivering strategic platforms for Walmart, Costco, and top 100 Retail & Hospitality companies in the US
• Microsoft Gold Star recipient (2x) for leading multi-company, mission-critical delivery efforts for Microsoft, recognized personally by Bill Gates and Steve Balmer
• Developed and scaled foundational B2B and B2C platforms in Financial Services, Travel, and Healthcare
• MCS (consulting leadership) included strategic wins to drive the future of high-tech manufacturing (with Intel and AMAT) driving a multi-$B business case, moving the entire industry to WinTel based solutions for factory workstreams
• Partnered with CIOs and senior stakeholders to drive Microsoft’s early enterprise cloud and web service strategies
• 15-year tenure culminating in national and global leadership roles across enterprise consulting, architecture, and industry vertical strategy