Roy Pinzon

Co-lead XPO's union-free and union-avoidance initiatives. Lead XPO site assessment and employee survey processes to create a positive work environment, foster a positive employee experience, sustain a highly engaged workforce, and promote employee advocacy.

• Facilitated conflict resolution between employees and management.
• Analyzed data from surveys to identify areas of improvement in the workplace environment.
• Developed and implemented strategies to ensure employee satisfaction and engagement.
• Organized team-building activities to promote positive working relationships between staff members.
• Developed effective communication channels between staff members at all levels of the organization.
• Monitored changes in labor laws to ensure organizational compliance.
• Conducted investigations into employee complaints or concerns.
• Provided advice and guidance on employee relations issues such as discipline, grievances, attendance management, and equal opportunities.
• Assisted in developing strategies for improving overall work conditions across the business units.
• Liaised between management and employees by relaying work information, adjustments, and grievances.
• Provided support during collective bargaining negotiations between management and union representatives.

Led & directed human resources initiatives for Bartlett, IL & Saltillo, Mexico facilities. Provide leadership, mentorship, and coaching to three Human Resources professionals in all critical areas of human resources.

• Developed & implemented competency models used in employee recruitment, selection, performance & development within the division, resulting in a 40% increase in employee retention
• Led diversity hiring initiative, resulting in a 30% increase in diversity hiring
• Implemented leadership development program training for high-potential employees, resulting in 2 promotions
• Enhanced labor-management relationship, resulting in an 85% reduction in grievances
• Deployed HR strategy aligned with organizational business strategy using Hoshin Kanri & A3 problem-solving methodologies to drive HR excellence.
• Negotiated Union endorsed CBA's eliminating counterproductive language & labor practices, resulting in $525K annually in savings.
• Deployed HRIS, ATS, & Competency Assessments platforms, upgrading HR infrastructure & streamlining processes
• Successfully led governmental agency audits, resulting in zero findings or infractions in HR practices.
• Reduced worker's compensation claim exposure through aggressive claim management, resulting in a 40% open claim reduction & lower insurance premiums

Led & coordinated global HR initiatives in talent management, succession planning, employee relations, performance & compensation management, employee development, & recruitment. Provided HR coaching for managers and supervisors.

· Directed business unit’s national collegiate recruiting program

· Responsible for ensuring that the facility remained union-free

· Implemented a business comprehensive competency-based interview model that better identifies and selects top talent, strengthens leadership, improves retention, and reduces turnover by 35%

· Deployed hourly personnel direct hiring concept, saving the organization $35K/year, reducing contingent labor reliance

· Created a supervisory development program resulting in development opportunities for front-line solid leaders

Developed policy and directed HR staff supporting 2 locations in all critical areas of human resources. Coached and counseled department managers/supervisors in employee relations. Spearheaded strategic initiatives to modernize HR infrastructure to include an HRIS upgrade.

• Developed community partnerships with local and national charities, generating over $35K in employee contributions

• Partnered with local colleges to upgrade workforce skills via state grants, saving the organization $15K in training costs

• Implemented an hourly performance-based compensation structure

Managed labor relations initiatives, including contract administration and negotiation strategy. Coached and counseled managers and supervisors on employee and labor relations issues. Spearheaded all employee performance management and development processes.

• Successfully negotiated a favorable collectible bargaining agreement that reduced overtime costs by 25%

• Upgraded hourly employee bonus to include individual safety, quality, performance, and attendance elements

• Negotiated a volunteer separation program allowing the facility to recruit and hire higher-skilled technical talent